Enterprise Systems Manager - ERP & HCM

Job Type: Full Time

Job Status: New Vacancy

Location: Niagara Falls, ON (On-site)

Compensation Range: $100,412.00 to $119,803.73 Annually

Application Deadline : This position will remain open until filled. Applications will be reviewed as they are received, and qualified applicants may be contacted for interviews prior to the closing of the posting.

At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.

Our vision is ambitious: to become one of the most spectacular parks in the world . And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.

Position Summary

Reporting to the Director, Information Technology, the Enterprise Systems Manager is responsible for the design, development, configuration, integration, and ongoing optimization of the organization’s cloud‑based Software‑as‑a‑Service (SaaS) Enterprise Resource Planning (ERP) and Human Capital Management (HCM) systems.

This role works closely with Finance, Human Resources, Payroll, and IT to gather requirements, design and implement workflows, develop and maintain reports, and ensure secure, reliable data integration across enterprise platforms.

The position focuses on leveraging SaaS-native capabilities, APIs, and integration patterns rather than on‑premise customization, ensuring scalable, maintainable, and well‑governed enterprise solutions that support financial operations, workforce management, and organizational strategy.

The Enterprise Systems Manager Will

• Configure, develop, and support cloud‑based ERP and HCM SaaS platforms
• Support financial modules (e.g., GL, AP, AR, Projects, Assets) and HCM modules (e.g., Core HR, Position Management, Payroll, Onboarding, Workforce Management)
• Translate Finance and HR business requirements into system configurations and extensions aligned with SaaS best practices
• Maintain system configuration documentation for both ERP and HCM platforms
• Stay current with system release reverses, complete testing of system changes and work the software company on system related issues
• Gather requirements, design, implement, and test end‑to‑end business workflows across ERP and HCM systems
• Develop approval, onboarding, job change, financial control, and cross‑system workflows
• Ensure workflows support auditability, internal controls, data integrity, and compliance
• Continuously evaluate and improve workflows to increase automation and efficiency
• Gather reporting requirements from Finance and Human Resources stakeholders
• Design, develop, test, and maintain financial, workforce, and operational reports in SSRS and Power BI
• Ensure consistent data definitions across ERP, HCM, and related analytics platforms
• Support leadership and operational reporting through accurate and timely data deliver
• Design, develop, and maintain API‑based integrations between ERP, HCM, payroll, benefits providers, and other enterprise systems
• Support SaaS integration patterns including real‑time, event‑driven, and scheduled data exchanges
• Ensure secure handling of financial and personal employee data
• Establish and enforce enterprise data standards and integration best practices
• Troubleshoot and resolve integration, data flow, and synchronization issues
• Required to work after hours occasionally and participate in the On-Call Emergency support rotation.

Qualifications & Experience

• Bachelor’s degree in computer science, Information Systems, or related field.
• Strong understanding of cloud‑based SaaS enterprise systems
• Experience working with ERP and/or HCM platforms in a production environment
• Strong knowledge of API design, data integration, and enterprise data flows, including working with Swagger, REST API and Oauth
• Understanding of financial and human capital data models
• Ability to work with sensitive and confidential financial and employee information
• Strong communication skills to translate business needs into technical solutions
• Knowledge of Microsoft SQL (SSRS), Power BI and Access Databases
• Skilled in leading enterprise-wide ERP leadership and development, ensuring alignment with business needs and maximizing ERP ROI.
• Proven experience as a cloud‑based ERP and/or HCM Systems Developer
• Demonstrated experience supporting HRIS / HCM platforms and collaborating with Finance, HR, Payroll, and IT teams
• Experience developing and supporting SaaS integrations using APIs
• Experience designing and maintaining workflows and reports in enterprise systems
• Experience working with data integration, data synchronization, and data quality
• Understanding of roles, permissions, and access controls within enterprise systems

Why You’ll Love Working Here

We offer a comprehensive total rewards package to support your health, wellbeing, and financial security including:

• Employer‑matched Defined Benefit Pension Plan
• Extended health, dental, and vision coverage
• Life and disability insurance
• Vacation entitlements and paid time off
• Employee Family Assistance Program (EFAP)
• Professional development and growth opportunities
• Discounts at Niagara Parks retail, culinary, and golf locations
• Complimentary passes to Niagara Parks attractions to share with family and friends
• Free entry at Niagara Parks attractions
• Access to the Attractions Ontario Reciprocal Program
• Exclusive Perkopolis discounts
• Free transportation on the WEGO Green Line and Falls Incline Railway

Our Commitment to Accessibility & Inclusion

Since 1885, Niagara Parks has been dedicated to preserving and enhancing the natural and cultural beauty of the Niagara River corridor for future generations. We are proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility.

We provide a transparent, inclusive and barrier free hiring process consistent with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation to address specific needs related to Code protected grounds, please contact us.

For questions about the collection or use of your personal information, or to request an alternate application format, contact us at View phone number on ca.workus.org or ***email_hidden*** .

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Niagara Parks Commission uses AI-assisted tools to help organize and screen resumes based on limited factors such as keywords and role related terms. AI results are only a preliminary aid. Final decisions are made by human reviewers to ensure fair and accurate hiring decisions.