Digital Product Manager Mobile App

Samsung Electronics America

Shape Samsung Electronics Canada’s mobile app and UX/UI purchasing experiences through product management, customer research, and journey optimization.This Digital Product Manager leads digital products from inception through launch and continuous improvement. The work connects business strategies with customer experience, coordinating design, technology, global PMO, and technical teams. Core focus areas include eCommerce, mobile applications, customer KPIs, ROI, and user-centered product decisions.Key Responsibilities:
Develop roadmaps and own customer KPIs and ROIManage product schedules from inception through launchTranslate customer needs into prioritized product featuresReview NPS feedback and improve purchasing experiencesMonitor and optimize digital products throughout their lifecycleRequirements:
Bachelor’s degree in Business, Marketing, or related fieldFive-plus years managing digital productsMobile app and UX/UI technology experienceExperience launching digital products and working with APIsExpertise in design thinking and human-centered designBring mobile app product management, UX/UI expertise, and customer journey strategy to Samsung Electronics Canada’s digital products.
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