travel agent
$16 per hourFull-time
Guru Ji international Travels and Tours Ltd.
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Calculate cost of travel and accommodations
- Recommend suitable products
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Credentials
Certificates, licences, memberships, and courses
- Association of Canadian Travel Agencies (ACTA)
- Travel Industry Council of Ontario (TICO)
Experience and specialization
Computer and technology knowledge
- Galileo
- Travel software packages
- Amadeus
- MS Office
- Sabre
Travel bookings
- Business travel
- Leisure travel
- Group travel
- Domestic travel
- International travel
Type of experience
- Call centre
Geographical areas of specialization
- Canada
- United States
- Asia
Area of specialization
- Sales
Additional information
Work conditions and physical capabilities
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Dedication
Vacancy posted 11 hours ago
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