Regional Director Client Relationships Eastern Canada

Lead client retention and regional strategy as Canada Life’s Regional Director, Client Relationships, Eastern Canada, with senior leadership responsibilities. This permanent full-time position may be based in Halifax, London, Toronto, or Ottawa.You will lead Regional Managers serving Workplace Retirement clients and align regional execution with national objectives. The role emphasizes client satisfaction, business growth, stakeholder management, and continuous improvement. You will also support talent development and consistent service excellence across the region.Key Responsibilities:
Lead, coach, and develop Regional Managers across Eastern CanadaExecute strategies supporting retention, growth, satisfaction, and portfolio performanceBuild relationships with clients, advisors, consultants, and stakeholdersResolve complex client, advisor, and operational escalationsOversee workforce planning, resources, and succession planningRequirements:
10+ years in financial services, including Workplace Retirement experienceSuccess leading leaders and developing high-performing teamsStrong relationship management, business growth, and retention expertiseStrategic planning, analytical, influencing, and negotiation capabilitiesRelated post-secondary education or equivalent industry experienceBring strategic leadership, stakeholder influence, and Workplace Retirement expertise to strengthen Canada Life’s Eastern Canada client relationships.
#J-18808-Ljbffr