Launch And Growth Operations Manager

Lead strategic programs at Thumbtack, applying program leadership and analytical rigor to grow partnerships across a globally distributed organization.As Manager, Launch and Growth Operations, you will turn ambiguous opportunities into operating plans, measurable results, and durable capabilities. You will manage a team across the U.S. and Philippines while partnering across Product, Engineering, Data Science, Marketing, Legal, and commercial functions. Your portfolio includes launching partnerships, scaling Call Center, improving business performance, and strengthening Partner Operations systems and processes.Key Responsibilities:
Lead strategic programs accelerating partnerships growth and scalabilityBuild capabilities from concept through launch and scaleDefine measures, monitor performance, and improve program economicsCoordinate cross-functional execution with internal and external partnersManage and develop operators across the U.S. and PhilippinesRequirements:
5+ years in strategy, operations, program management, or related fields2+ years managing and developing peopleExperience translating ambiguity into strategies and measurable resultsTrack record leading complex initiatives through executionStrong judgment, analytical rigor, and influential communication skillsBring strategic operations, people leadership, and analytical decision-making to Thumbtack’s partnership launches and growth programs.
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