Chief Instructor

Job Responsibility:

Join Our Team!

Sport Driving Canada is currently seeking a full-time Chief Instructor to join our client's team at the Porsche Experience Centre Toronto (PEC). We are proud to support Porsche Canada, a leader in the luxury automobile industry known for its innovation and performance. Our commitment is to provide exceptional driving experiences and advance automotive excellence.

As a future member of our team, you will have the unique opportunity to contribute to Porsche Canada's renowned programs and projects, ensuring a high standard of excellence in their exciting initiatives and operations.

Position Objective:

Chief Instructor is responsible for the operational management of the drive team and will work with and support the direction of the Porsche/PEC management team. This role will lead the PEC to deliver operational excellence and a successful customer experience that promotes the Porsche brand and its values. Finally, this role will promote a positive workplace environment and team morale.

The Porsche Experience Center (PEC) is a brand immersion destination for automobile enthusiasts. It offers the ability for guests of all ages to take in the heritage of the brand, experience the Porsche lifestyle and the thrill of the drive, allowing Porsche to build connections with people from all walks of life. Guests visit the PEC primarily to engage in driving experiences behind the wheel of a Porsche vehicle on a purpose-built driver development track.

Primary Responsibilities:

• Oversee and manage the PEC Drive team
• Ensure seamless daily operations between all PEC departments, involving drive programs. This would include delivery of bespoke events and unique offerings
• Directly responsible for the safety of drive operations at the PEC. Including establishing procedures and successful operations
• Continually developing new programs and training procedures for the team

Primary Responsibilities:

Prior to PEC Opening:

• Support the operations process for PEC Toronto
• Establish drive team procedures with the Operations Manager for PEC Toronto
• Recruit & Hire team members

Once PEC is Open:

• Lead drive team operations on a daily basis to ensure successful operation and execution of drive programs
• Creation of daily manifest to instruct operational teams on instructor & vehicle assignments
• Lead training of new instructors to meet PIEP guidelines
• Regularly conducts safety checks and verification of safety procedures
• Support of all drive related topics and departments including logistics, wash/detail, workshop, drive team, new vehicle delivery
• Review and approve drive events relating to B2B or special requests
• Supervise key events at the PEC with cross-functional support
• Facilitate media, photoshoots, and other PR related functions at the PEC, related to drive operations
• New program planning and analysis to foster growth
• Support and lead various facets of the new hire process and team member retention
• Provide support and concepts to actively expand the PEC business and to guarantee respective resources
• Monitor and deliver KPI's, brand intent, and customer experience to ensure programs deliver against targets
• Responsible for sustaining a positive workplace culture that supports team engagement and Porsche passion
• Provide fleet feedback and support for PEC vehicles

Qualifications:

Education:

Bachelor's degree in Business/Marketing or Business Degree preferred or equivalent; Master degree preferred

Experience (Job and Industry):

The ideal candidate must have:

• 7+ years of elite management experience in driving programs
• 10+ years of international experience as a Porsche instructor
• 3+ years as Chief Instructor at a Porsche Experience Centre
• Extensive experience and knowledge of the Porsche brand and vehicles: including performance characteristics, engineering, and driving dynamics
• Extensive experience and knowledge in the automotive industry and track environments
• Accomplished high-performance driver
• Experience in event coordination at racetracks
• Demonstrated experience building and leading teams and overall management capabilities
• Background and proficiency in delivering an exceptional guest/customer experience
• Innovative in executing and creating safety procedures
• Outstanding verbal and written communication skills, particularly in engaging with an international clientele
• Excellent interpersonal skills, able to motivate both individuals and the overall team
• Proficient in Microsoft Office Suite, including Excel and PowerPoint

Skills:

• Excellent verbal and written communication skills
• Strong analytical skills and leader skills
• Highly organized, target oriented mindset, works well without close supervision
• Ability to set and meet challenging deadlines
• Excellent interpersonal and customer service skills
• Ability to work a flexible schedule
• Ability to operate both standard and automatic vehicles
• General computer experience (Microsoft Office, Lotus Notes, Database software)
• The ability to foster positive and productive work relationships
• English required, French preferred, German, Spanish or Mandarin a plus

How to apply:

If you are interested in applying for this position, please send your resume and cover letter to our HR department at View email address on ca.edajobs.com . Ensure to include “ Application for Chief Instructor ” in the subject line of your email. Don't miss out on this exciting opportunity to join our team!

Why Porsche?

At Porsche, we are driven by our passion for performance and innovation. As a part of our team, you'll work with a group of dedicated professionals who share a commitment to excellence. We offer a dynamic work environment, opportunities for growth, and the chance to be a part of an iconic brand.

Our Porsche excite! Standards:

• Integrity: We are fair and honest. We operate within our Drift Circle and hold our self and others to the highest ethical standard.
• Relationship: We anticipate needs and create personalized connections with our customers and
• each other.
• Excitement: We go the extra “1%” to create memorable experiences.
• Efficiency: We are entrepreneurial and run our business as if we own it.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Pickering, ON L1W 0C1: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have 7+ years of elite management experience in driving programs?
• Have you worked for 3+ years as a Chief Instructor at a Porsche Experience Centre?
• Do you have extensive experience and knowledge in the automotive industry and track environments?
• Do you have experience in event coordination at racetracks?
• Do you possess 10+ years of international experience as a Porsche instructor?
• Can you demonstrate extensive experience and knowledge of the Porsche brand and vehicles, including their performance characteristics, engineering, and driving dynamics?
• Are you an accomplished high-performance driver?

Education:

• Bachelor's Degree (required)

Experience:

• Microsoft Office: 1 year (required)

Language:

• English (required)
• French (preferred)
• German (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Expected start date: 2024-08-01