Customer Solutions Specialist

easyhome - Store 306 - Regina, SK

Join easyhome  Canadas largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and were proud to be recognized for it. Weve earned prestigious accolades including being named one of Canadas Top Growing Companies, certified as a Great Place to Work, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazines 2025 list of Canadas Best Companies.

At easyhome, we make more than home goods accessible  we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If youre passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives  one lease at a time.

Responsibilities of a Customer Solutions Specialist:
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
- Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
- Conduct collection activities on financial services and products while maintaining empathy and professionalism.

We are offering $19.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.