Director, Risk Oversight - Group Benefits

The Director, Canada Risk Oversight, is responsible for providing independent second-line risk oversight and effective challenge to the Group Benefits business. Reporting to Canada Segment Risk, the role works closely with business and operational partners to identify, assess, monitor, and mitigate risk while supporting a strong and sustainable control environment.The successful candidate will provide oversight across a broad range of risk management activities, including risk and control assessments, issue management, change risk, third-party risk, operational resilience, regulatory initiatives, and emerging risk assessments. This role offers the opportunity to work at the intersection of strategy, operations, and risk, influencing outcomes across one of Manulife's largest and most complex businesses.Position Responsibilities
Provide independent risk oversight and effective challenge to business and operational partners across the Group Benefits organization.Assess and monitor operational, regulatory, strategic, and emerging risks and their potential impact on the business.Support and oversee key risk management programs, including risk and control self-assessments (RCSAs), issue and corrective action management, change risk, third-party risk, operational resilience, and critical operations.Review and challenge risk assessments, control environments, and mitigation strategies to ensure risks are appropriately identified and managed.Analyze risk trends, themes, and emerging issues and communicate insights to senior leaders and governance committees.Partner with first-line stakeholders to strengthen risk management practices and improve control effectiveness.Support regulatory reviews, audits, investigations, and other governance activities as required.Contribute to the ongoing evolution of risk management frameworks, methodologies, and reporting across Canada Segment Risk.Required Qualifications
8-10+ years of experience in risk management, audit, compliance, operations, or the insurance industry.Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related discipline.Strong knowledge of Group Benefits products, operations, claims, underwriting, plan administration, and associated risks.Demonstrated understanding of operational risk management frameworks, governance practices, and control environments.Proven ability to provide constructive challenge and influence stakeholders at all levels of the organization.Strong analytical, problem-solving, and critical thinking skills.Excellent written and verbal communication skills, including experience preparing materials for senior management and governance committees.Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Qué.Preferred Qualifications
Direct experience within Group Benefits, Group Insurance, Disability, Health & Dental, Plan Sponsor Services, or Claims Operations.Professional designation such as CPA, CIA, CRMA, CRM, or equivalent.Experience within a federally regulated financial institution.Familiarity with GRC platforms such as Archer.Knowledge of regulatory expectations related to operational risk, third-party risk, operational resilience, and risk governance.Experience supporting large-scale business transformations, strategic initiatives, or regulatory change programs.When you join our team:
We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.#LI-HybridThe role being advertised is an existing vacancy.マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 View email address on ca.hrm.tc。Referenced Salary Location
Halifax, Nova ScotiaWorking Arrangement
ハイブリッド勤務Salary range is expected to be between
$108,000.00 CAD - $158,000.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact View email address on ca.hrm.tc for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact View email address on ca.hrm.tc for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
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