Insurance Client Relationship Manager

Build trusted client relationships with GreenShield as an Insurance Client Relationship Manager focused on retention, service delivery, and group benefits expertise.Reporting to the Director of Account Management, this contract role supports an assigned portfolio of group benefits accounts. You will act as a trusted partner and advocate for GreenShield, serving Advisors, clients, Plan Administrators, and internal teams. Success includes clear communication, proactive issue resolution, and accurate solutions aligned with plan requirements.Key Responsibilities:
Foster collaborative relationships with Advisors and clientsDeliver professional verbal and written customer serviceResolve service issues and maintain client satisfactionClarify contractual terms and administrative proceduresProvide guidance to Plan Administrators and AdvisorsRequirements:
Three to five years in account managementRelated group benefits or insurance experienceAbility to interpret client needs clearlySelf-starter with strong organizational abilitiesKnowledge of eligibility requirements considered an assetBring client service, insurance knowledge, and relationship-building skills to GreenShield’s Account Management Team and assigned benefits portfolio.
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