Senior Manager, Business Banking Lending Acquisition
$86k - $160k per yearFull-time
Application Deadline: 05/31/2026 Address:
33 Dundas Street West Job Family Group: Audit, Risk & Compliance Join a pioneering team shaping the future of Canadian Retail Credit Strategies. We're building next-generation, end-to-end credit solutions that span the entire lifecycle-from acquisition and account management to collections-anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities. Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment. If you're passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you. #FutureOfRetailLending The Senior Manager, Business Banking Lending Acquisition plays a pivotal role in designing, developing, and executing advanced credit acquisition strategies across the full suite of Business Banking lending products. This role drives high-quality credit growth, elevates client experience, and supports portfolio resilience through next-generation decisioning, adjudication excellence, and data-driven strategy design. Acting as both a strategic thinker and hands-on analytical practitioner, the Senior Manager partners closely with Product, Risk, Credit Adjudication, Technology, Analytics, Distribution, and Operations to deliver scalable, automated acquisition strategies. Leveraging modern decision tree platforms, machine-learning-enabled models, and optimization tools, the Senior Manager ensures lending decisions across digital, branch, and advisor-led channels are fair, efficient, consistent, and aligned with Business Banking's risk appetite and growth ambitions. Key Responsibilities Acquisition Strategy Design & Optimization
33 Dundas Street West Job Family Group: Audit, Risk & Compliance Join a pioneering team shaping the future of Canadian Retail Credit Strategies. We're building next-generation, end-to-end credit solutions that span the entire lifecycle-from acquisition and account management to collections-anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities. Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment. If you're passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you. #FutureOfRetailLending The Senior Manager, Business Banking Lending Acquisition plays a pivotal role in designing, developing, and executing advanced credit acquisition strategies across the full suite of Business Banking lending products. This role drives high-quality credit growth, elevates client experience, and supports portfolio resilience through next-generation decisioning, adjudication excellence, and data-driven strategy design. Acting as both a strategic thinker and hands-on analytical practitioner, the Senior Manager partners closely with Product, Risk, Credit Adjudication, Technology, Analytics, Distribution, and Operations to deliver scalable, automated acquisition strategies. Leveraging modern decision tree platforms, machine-learning-enabled models, and optimization tools, the Senior Manager ensures lending decisions across digital, branch, and advisor-led channels are fair, efficient, consistent, and aligned with Business Banking's risk appetite and growth ambitions. Key Responsibilities Acquisition Strategy Design & Optimization
- Design, implement, and optimize end-to-end Business Banking lending acquisition strategies using advanced decision tree, segmentation, and optimization platforms.
- Align interventions to growth, profitability, credit-risk appetite, and client-experience objectives.
- Refine credit pathways and decision logic to ensure scalable, transparent, and consistent outcomes across all acquisition channels.
- Support the design and calibration of adjudication strategies across digital, branch/advisor, centralized underwriting, and specialized credit teams.
- Ensure adjudication logic balances speed, quality, and risk integrity while accommodating the needs of diverse Business Banking segments and products.
- Maintain alignment across channels while enabling appropriate tiering, routing, and exceptions frameworks.
- Act as a designated model user, incorporating risk models, scores, behavioural indicators, and analytical signals into acquisition strategy logic.
- Partner with model developers to integrate new or enhanced risk tools, ensuring appropriate calibration, interpretation, and governance.
- Identify opportunities to introduce new analytical tools, segmentation techniques, challenger models, or alternative data sources to improve predictive power and decision quality.
- Lead ideation of new acquisition pathways that unlock lift in approval quality, booking yield, or conversion efficiency.
- Design and execute structured experimentation to evaluate new acquisition treatments, adjudication pathways, automated decisioning rules, and credit-policy variations.
- Use evidence-based insights to iterate and scale successful strategies.
- Collaborate with Technology, Analytics, Underwriting, and Operations to translate strategy logic into deployable, automated decision rules.
- Ensure technical feasibility, model-governance alignment, operational integrity, and strong change-management discipline.
- Monitor and analyze acquisition funnel performance including approval rates, booking quality, decline/refer patterns, product mix shifts, and competitive dynamics.
- Deliver insights on emerging trends, client behaviour, and early-life risk performance to inform proactive strategy refinement.
- Ensure all acquisition strategies comply with credit policy, regulatory expectations, and model-governance standards.
- Lead or contribute to documentation, monitoring, validation, and oversight activities supporting credit strategy governance.
- Act as a strategic advisor to partners across Business Banking.
- Influence decisions related to credit policy, product design, channel strategy, adjudication frameworks, and risk appetite.
- Extensive experience in Business Banking lending, with a focus on acquisition, adjudication, and/or credit-strategy design.
- Advanced understanding of business credit risk modelling, financial analysis, and model-enabled decisioning.
- Proficiency with decision engines, decision-tree and optimization platforms, and analytical tools (e.g., FICO, SAS, ARGOSS, ML scoring systems).
- Strong analytical and strategic problem-solving skills with proven ability to convert insights into executable strategies.
- Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders.
- Deep knowledge of credit policy, regulatory frameworks, and model governance.
- Strong commitment to innovation, test-and-learn culture, and continuous improvement.
Vacancy posted 18 hours ago
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