Expert En Sinistres Bilingue, Pertes Majeurs, Responsabilité Civile / Bilingual Major Loss Adjuster,

AIG Canada lance des carrières et forme de futurs leaders depuis 60 ans. Description de poste en anglais à suivre / English job description belowExpert en sinistres bilingue, Pertes Majeurs, Responsabilité Civile
Chez AIG, nous réinventons la façon dont nous aidons nos clients à gérer les risques. Rejoignez-nous en tant qu'expert en sinistres, pertes majeurs en responsabilité civile et participez à cette transformation. C'est l'occasion de développer vos compétences et votre expérience au sein d'une équipe précieuse. Faites votre marque dans le domaine des réclamations Nos équipes de gestion des sinistres sont reconnues pour leur expertise et leur capacité à résoudre les problèmes de nos clients. Elles fournissent une expertise technique rigoureuse et constante et mettent de l’avant une approche différenciée, visant à offrir une expérience de gestion des sinistres de calibre mondial. Grâce à un système rigoureux de rétroaction, à des processus bien établis et à un leadership constant, nous sommes fiers de fournir un service réactif, équitable et professionnel, guidé par l’empathie et l’efficacité.Comment vous créerez un impact
The Major Loss Adjuster for Casualty is responsible for handling various types of complex commercial casualty claims including class actions, large property damage claims, product liability recall claims and other general liability claims and must operate in accordance within all operational/Best Practices guidelines. This would include determining coverage, drafting reservation of rights and denial letters, attendance at mediation / settlement conference and instructing independent adjusters and attorneys in the negotiation and settlement of claims. Claims are primarily in Canadian venues, with a small portion of US and worldwide exposures.Vos Responsabilités :
Analyser les termes et condition des polices d'assurance afin de déterminer la couverture.Rédiger des lettres négation et/ou de réserve de droits et les communiquer aux assurés, courtiers et autres parties concernées.Donner des instructions claires aux avocats externes afin de d’assurer un règlement approprié des dossiers.S'assurer que les avocats externes respectent les lignes directrices en matière de litiges.Participer aux processus de médiation/conférence de règlement afin de parvenir à un règlement du sinistre.Procéder à des négociations de règlement direct lorsque les circonstances le permettent.Effectuer les paiements dans les délais prescrits.Appliquer les meilleures pratiques, notamment en matière de révision des réserves, de tenue de notes, de demandes de paiement, et de gestion de l’agenda.Informer la direction de toutes les plaintes, des sinistres importants, des problèmes de couverture, etc.Ce dont vous aurez besoin pour réussir :
Détient une licence commerciale AMF valideLa maîtrise de l'anglais et du français (verbal et écrit) est essentielle, car une partie des dossiers traités auront lieu à l'extérieur du Québec ou avec une clientèle anglophone.Minimum de 10 ans d'expérience dans le traitement des sinistres en assurance responsabilité civile commercialeFormation collégiale ou universitaire ou expérience équivalente dans le secteurCapacité de prendre des décisions et de donner des directives aux experts en sinistres indépendant et/ou aux avocatsCapacité d'apprentissage rapide et excellentes aptitudes à la communication et à la négociationExcellentes aptitudes relationnellesMaîtrise des outils informatiques pour la gestion informatisée des dossiers de sinistresDéplacements : Environ 10 % pour assister à des médiationsBilingual Major Loss Adjuster, Casualty Claims
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Major Loss Adjuster, Casualty Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.What you need to know:
Review casualty claims in conjunction with policy wordings to determine coveragePrepare disclaimer and/or reservation of rights letters and communication same to underwriters, brokers and insureds when applicableProvide instruction to legal counsel to bring about appropriate resolution of claimEnsure compliance by legal counsel of our litigation guidelinesParticipate in mediation/ADR process to bring about resolution of claimNegotiate settlements directly where possibleIssue payments within appropriate time frameOperate within our best practices guidelines, including timely reserve review, notes, payment requests, electronic diaryInform management of all complaints, large losses, coverage issues, etc.What we’re looking for:
Holds current AMF Commercial LicenseFluency in both English and French (verbal and written) is essential, as a significant portion of underwriting handled by the employee will occur outside of QuebecMinimum 10 years handling commercial casualty claimsCollege/University or equivalent industry experienceAbility to make decisions and give directions to adjusters and/or counselMust be a quick learner with strong communication and negotiating skillsExcellent interpersonal skillsProficient computer skills to navigate paperless claim file systemTravel: Approximately 10% to attend mediations/ADR.Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions;
we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to View email address on ca.hrm.tc Area: CL - Claims
AIG Insurance Company of Canada As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we’re working as one team to do what’s right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at | YouTube | Instagram| LinkedIn.
#J-18808-Ljbffr