Change Management Manager Toronto

Lead change-impact assessments and stakeholder engagement as a Manager of Change Management in Toronto, Ontario, working in a hybrid arrangement.At Manulife, this hands-on manager supports teams preparing for process, technology, role, and ways-of-working changes. You will organize complex information, translate impacts into practical actions, and connect stakeholders with transformation priorities. The work spans implementation, readiness, and adoption.Key Responsibilities:
Assess impacts across processes, roles, capabilities, and ways of workingSynthesize current-state and future-state information from stakeholdersIdentify impacted groups, risks, dependencies, and required interventionsFacilitate workshops and capture decisions and follow-through actionsMonitor awareness, preparedness, capability, and adoption indicatorsRequirements:
Experience in change management, transformation, improvement, delivery, or business analysisExperience supporting impact assessments and stakeholder engagementStrong analytical, communication, facilitation, and stakeholder-management skillsAbility to manage evolving requirements and multiple prioritiesTransformation experience or change-management knowledge is preferred or an assetBring analytical thinking, communication, and relationship skills to support change adoption and transformation delivery at Manulife.
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