Performance Head Coach - Calgary Creekside

PERFORMANCE HEAD COACHWho is a Performance Head Coach?The Performance Head Coach is responsible for providing exceptional service to all Members accessing Performance Programming through the development of their Coaches, while ensuring the overall success of Performance Programming and creating a sense of community. Additionally, the Head Coach provides high-quality coaching, engagement and instruction to their coaches.Do you have what it takes?:Ability to inspire, engage and energize our CoachesExemplary leadership, written and verbal communication skillsExcellent time management, planning and organizational skillsKnowledge of the Health and Fitness IndustryProven leadership ability with a passion for helping others lead healthier lifestylesSuperior influencing and coaching skillsSuperior analytical, evaluative, and problem-solving abilitiesAbility to mentor, manage change and consistently act as a role modelAbility to establish and maintain professional working relationships with all levels of the organizationMember FocusedProactive, flexible and adaptableEnergetic and personable with consistent Peak AttitudeDrive for resultsAbility to fully understand and embrace company CultureAbility to set and manage priorities judiciously, solid judgment and critical thinking skillsPrevious small group or team training experienceComplete certifications within first three monthsAbility to inspire, entertain and energize participantsPrevious customer service experienceExperience working with sales goalsMust be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibilityWhat you will be doing:Responsible for the hiring, training, performance and development of the Performance CoachesResponsible for ensuring Performance Program successResponsible for implementing and managing all administration, policies, procedures and systems as directed by the Vice President of Group Experiencewith reference to the Performance program. They will report directly to the General ManagerInput to a collaborative approach to planning and execution of Performance classes. This includes special events, releases, and member retention and attraction strategiesImplement all Performance directives as per the Vice President of Group ExperienceResponsible for leading Performance Starter classes 2 - 4 per weekConsistently working to build and maintain Performance Member base, including walk arounds, Performance Trials, phone calls to existing Members, outreach to community events when required, booths, testimonials, etc.Strong presence in the Club. Visible time at the Front Desk before Performance Classes and working to build great relationships and a strong Performance communityPromote Performance through Social Media accounts, Newsletters and Special Events, as directed by the Vice President ofGroup ExperienceYou will belong to a Performance Head Coach network, and on occasion will be asked to collaborate on programming development and education contentHandle Performance Member complaints and concernsMeet with Sales Team to promote weekly special events that are happeningParticipate in Sales Launch and Club Kickoff meetings as well as scheduled Divisional Manager/General Manager meetings when requiredPlan and deliver training for Coaches for team practices and development as directedWhat’s in it for you:Ongoing training and development to ensure a long and successful career pathFREE Fitness membershipGroup health care plansFun and energetic atmosphere to come to every day!Compensation:This job posting is for an existing vacancy.Diversity and Inclusion
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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