VISITOR EXPERIENCE OFFICER - PARC NATIONAL KUURURJUAQ

The Kativik Regional Government (KRG), which is a supramunicipal organization with jurisdiction over the territory of Québec located north of the 55th parallel, is currently looking for a highly energetic and motivated candidate to join its Renewable Resources, Environment, Lands and Parks Department in the capacity of:



PARC NATIONAL KUURURJUAQ- VISITOR EXPERIENCE OFFICER

(PERMANENT FULL TIME)

Under the supervision of the Director of Parc National Kuururjuaq, the Park Visitor Experience Officer is responsible for identifying, developing, implementing, and evaluating visitor experience opportunities at Parc National Kuururjuaq. Working closely with the park staff and other Renewable Resources, Environment and Land Use Planning Department staff with a view to providing activities, programs, services, and facilities that foster public understanding, appreciation, and enjoyment of Parc National Kuururjuaq, the duties of the Park Visitor Experience Officer are more specifically to:

• Encourage, welcome, and serve visitors to Parc National Kuururjuaq , ensuring high levels of visitor satisfaction by providing memorable opportunities to discover, learn and experience the Park’s outstanding natural, cultural, and recreational values;
• Establish and implement collaborative arrangements with community and regional stakeholders, partners, and business operators to develop and deliver heritage communication products, ecotourism opportunities, and environmental and outdoor education programming;
• Assist in establishing and delivering the park’s services and activities opportunities;
• Assist in scheduling visits, organize visitor activities and work in collaboration with the employees to ensure training and visitor safety needs are fully met;
• Monitor, evaluate and report on visitor experience performance and apply the findings to enhance the programs and services offered;
• Assist the Parks Marketing in identifying and targeting specific markets, and in designing, developing, and delivering high-quality visitor experiences;
• Prepare reports and correspondence, as required, ensuring all documentation is accurate and verifiable;
• Keep up to date on all aspects of Park operations; and
• Perform other related duties as required by the Park Director.

Requirements:

• A university degree in a related field;
• A least two years experience in parks operations or any relevant work experience;
• Excellent interpersonal skills and ability to deal with the public;
• Demonstrated resourcefulness and excellent organizational and planning skills,
• Possess good working knowledge of common computer systems (word processor, spreadsheet, database, etc.);
• Solid teamwork experience;
• Written and oral working knowledge of at least two (2) of the following languages: Inuktitut, English, and French
• Experience in a cross-cultural setting is considered an asset.

Place of work: Kangiqsualujjuaq.

Salary: Minimum $45,942/year; Maximum $77,337/year (Class 7)

Benefits: Cost of living differential: Min $11,834/year;

Food allowance: Min $7,568/year;

Annual leave trips: Maximum of 3 per person/year;

Simplified pension plan: 6.25% employer; 4% employee;

Group Insurance;

Vacation: 20 Days;

Statutory Holidays: 20 days including 10 during Christmas holidays.