Security Systems Field Service Manager
Securitas Technology Corporation
Drive safety-first service execution for Securitas Technology Canada by leading technicians, improving field consistency, and supporting customer outcomes.The Field Operations Leader acts as a trusted partner to the District Service Manager, Project teams, and customers. This hands-on leader coordinates technicians, reinforces Securitas standards, addresses risks, and supports continuous improvement. The work spans customer inquiries, service complaints, quality inspections, timecards, workforce planning, and operational reporting.Key Responsibilities:
Provide visible daily leadership, coaching, mentoring, and onsite supportAddress unsafe conditions and reinforce hazard awarenessValidate workmanship, system performance, and compliance with ULC standardsRespond to customer, employee, vendor, and stakeholder inquiriesSupport forecasting, workforce planning, timecards, and overtime managementRequirements:
Five years of electronic security or field installation experienceDEP/DEC or equivalent experience in a technical fieldPrior technician leadership, coaching, or supervision experience preferredKnowledge of CCTV, intrusion, access, installation, and commissioningStrong customer service, communication, and organizational capabilitiesCombine security systems expertise, safety leadership, and customer-focused coordination to support reliable field service performance.
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Provide visible daily leadership, coaching, mentoring, and onsite supportAddress unsafe conditions and reinforce hazard awarenessValidate workmanship, system performance, and compliance with ULC standardsRespond to customer, employee, vendor, and stakeholder inquiriesSupport forecasting, workforce planning, timecards, and overtime managementRequirements:
Five years of electronic security or field installation experienceDEP/DEC or equivalent experience in a technical fieldPrior technician leadership, coaching, or supervision experience preferredKnowledge of CCTV, intrusion, access, installation, and commissioningStrong customer service, communication, and organizational capabilitiesCombine security systems expertise, safety leadership, and customer-focused coordination to support reliable field service performance.
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Vacancy posted 53 minutes ago
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