Shopify Technical Platform Owner

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Shopify Technical Platform Owner

Location: Hybrid (2 days a week)

We are seeking a highly skilled Shopify Technical Platform Owner to provide technical leadership and ownership of our Shopify platform and digital store portfolio. This role will be responsible for ensuring our Shopify ecosystem is scalable, secure, high-performing, and aligned with long-term business and technology strategies.

As the technical authority for Shopify, you’ll work closely with business stakeholders, internal technology teams, partnered agencies, and external vendors to guide architecture, establish engineering standards, oversee technical delivery, and continuously improve the platform.

What You’ll Do

• Own the technical architecture of the Shopify platform, including themes, apps, Shopify Functions, APIs, integrations, store configuration, and markets.
• Establish and maintain engineering standards for performance, security, reliability, code quality, and long-term platform sustainability.
• Manage and prioritize the Shopify technical backlog, evaluating feasibility, architectural impact, delivery complexity, and technical risk.
• Translate business needs into detailed technical specifications and guide agencies and partners through successful implementation.
• Serve as the technical authority for vendor-delivered solutions, reviewing architecture, technical designs, code quality, and final deliverables.
• Lead technical RFP development, evaluate vendor proposals, and partner with Procurement and stakeholders on vendor selection.
• Manage vendor and agency relationships, including performance, delivery expectations, platform support, and technical escalations.
• Lead release planning and coordinate delivery activities to ensure new functionality is implemented successfully.
• Conduct technical audits and drive improvements related to storefront performance, transactional reliability, security, and platform stability.
• Manage platform-related budgets, licenses, project costs, purchase orders, and vendor expenses.

Qualifications

• Bachelor’s degree in a relevant technical discipline or equivalent professional experience.
• 5+ years of experience in website management, digital platforms, or the web development lifecycle, including 2+ years of Shopify administration experience.
• Strong Shopify engineering expertise with the ability to define architecture, evaluate technical solutions, and oversee agency-delivered implementations.
• Knowledge of web performance, security, data privacy, transactional reliability, and development best practices.
• Experience with Git-based workflows, structured releases, Agile methodologies, and tools such as Azure DevOps, Jira, and Confluence.
• Proven experience managing technical vendors, agencies, and external partners while holding them accountable for quality and delivery.
• Strong stakeholder management and communication skills with the ability to translate business requirements into scalable technical solutions.
• Strategic and analytical mindset with strong decision-making, problem-solving, and project leadership capabilities.
• Experience with SEO, web analytics, Google Analytics, and related digital commerce technologies is a plus.

This role's pay range is between: $100,000 - $126,000. This role is also bonus eligible.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.