Senior Business Systems Support Analyst
Farm Credit Canada
Translate technical issues into practical solutions as a Senior Business Systems Support Analyst at FCC, with strong communication and systems analysis skills. Hybrid work options support this permanent opportunity.You will serve as a key liaison between business and technology teams supporting FCC’s lending applications. The position involves facilitating discussions, identifying solution options, and helping drive decisions. You will also guide users through functionality, business processes, and challenging application issues.Key Responsibilities:
Facilitate discussions between business stakeholders and technical teamsIdentify solution options based on business needs and constraintsAnswer application questions and guide user navigationAnalyze recurring issues, trends, and user feedbackSupport testing and validation for enhancements and releasesRequirements:
Bachelor’s degree and at least four years’ related experienceStrong interpersonal and communication skillsAbility to translate technical concepts into accessible languageDemonstrated ability to learn new tools and technologiesCustomer-focused approach to reliable business solutionsUse business analysis, facilitation, and application support skills to improve FCC lending solutions for employees and customers.
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Facilitate discussions between business stakeholders and technical teamsIdentify solution options based on business needs and constraintsAnswer application questions and guide user navigationAnalyze recurring issues, trends, and user feedbackSupport testing and validation for enhancements and releasesRequirements:
Bachelor’s degree and at least four years’ related experienceStrong interpersonal and communication skillsAbility to translate technical concepts into accessible languageDemonstrated ability to learn new tools and technologiesCustomer-focused approach to reliable business solutionsUse business analysis, facilitation, and application support skills to improve FCC lending solutions for employees and customers.
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Vacancy posted 1 hour ago
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