Conversion Consultant

The Opportunity

Join a fast-growing organization driven by strategic acquisitions! As a Conversion Consultant , you will own the critical "go-live" phase, transitioning newly acquired clients from legacy systems onto our core processing platform. If you are a methodical, data-savvy problem solver who loves translating complex data and guiding clients through major software transitions, this is your next step.

• Compensation: $90,000 CAD / year
• Work Arrangement: Hybrid (3 fixed days in office Monday, Tuesday, and Thursday)
• Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

• Lead the Transition: Own the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls.
• Master Data Mapping: Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup.
• Solve Complex Problems: Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes.
• Deliver Clean Cutovers: Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team.

What You Bring

• Experience: 1+ years of payroll processing, tax, or benefits administration experience. Prior experience in software implementations or system conversions is highly preferred.
• Data & Tech Skills: Intermediate to advanced Excel skills with a thorough, analytical mindset. Comfortable typing at least 35 WPM.
• Client-Facing Power: Exceptional interpersonal skills with a proven ability to manage multiple concurrent projects and handle customer de-escalations smoothly.

AI Statement

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.