Deposit Support Specialist

Job Responsibility:

A Passion for the Prairies

The Prairies - our home and way of life. Prairie Centre was born on the prairies in 1993 as a result of a merger between five like-minded credit unions in the West Central region of Saskatchewan. Since then, 10 more branches have joined, making Prairie Centre the largest rural-based credit union in Saskatchewan.

Much like the members we serve, our determination, grit, and passion for the prairies is what helped us grow to a full-service financial institution; serving over 17,000 members, managing over $1.5 billion in assets, and employing over 160 people.

Roles and Responsibilities:

Reporting to the Manager Deposit Support, the Deposit Support Specialist holds a crucial support role within a highly functional team environment. Working within a team of meticulously organized support professionals, the Deposit Support Specialist is committed to maintaining member service and maximizing operational efficiency across all aspects of deposit support.

• Administrative Support: Manage administrative tasks in collaboration with internal colleagues to meet the needs of members. Ensure all assigned administrative tasks are completed in a timely manner, with a high degree of accuracy and attention to detail. Identify and recommend operational efficiencies to support strategic initiatives.
• Communication: Demonstrate exemplary communication skills and effective triaging capabilities to ensure seamless information flow within the team, reaching out to colleagues for additional information when needed. Act as a resource for staff inquiries regarding legislative requirements and transactional processing.
• System Support: Troubleshoot and support the online banking system (Xpress), including attending quarterly update meetings and testing prior to implementation. Stay informed of department impacts through Celero bulletins and communicate changes/upgrades to staff. Oversee and maintain the Account Opening system (ASAPP), including new product development and assisting with staff training. Work closely with the Manager of Deposit Support on product addition/change requests and system upgrades to banking system.
• Compliance: Maintain compliance standards in all member interactions and documentation. Stay updated on tax legislation governing Registered Plans transactions. Conduct risk mitigation activities related to Account Opening, CRS & FATCA, and Requirements to Pay to ensure compliance with regulations.

Qualifications:

• Financial industry experience preferred, though consideration will be given to candidates with a combination of relevant experience and education.
• Strong problem-solving skills with a solution-focused team based approach.
• Effective organizational abilities to prioritize tasks, meet deadlines, and adapt to changes.
• Thorough understanding of Registered products, CRA implications, and AML/CRS/FATCA requirements.
• Excellent communication skills, ensuring professionalism, timeliness, and accuracy.
• Collaboration skills, with a willingness to assist and work in a team.
• Ability to work independently while following department procedures.
• Proficiency with Microsoft Excel is preferred.

Perks and Benefits:

• Comprehensive Benefits Package
• Generous paid vacation and sick days to support employee health and well-being
• Collaborative work environment
• Generous matched pension plan plan
• Planned retirement for targeted management and specialist positions
• Full-time employees receive four paid “My Days” per year - one day per quarter
• Paid days off for volunteering and personal/professional development courses
• Personal development incentive program
• Preferred loan/deposit rates and service packages
• Relocation bonuses and reimbursement for eligible employees
• Staff events and annual employee celebration

Prairie Centre Credit Union is committed to inclusion, and we honour and celebrate everyone's diverse experiences and perspectives. We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodation needed so that you can bring your best self to the application process and beyond.

All candidates under consideration for employment must successfully undergo a criminal background check, credit assessment, and obtain a fidelity bond to meet the qualifications for the position.

We welcome all candidates legally entitled to work in Canada to apply; however, please note that should you be the successful applicant, relocation to or residency in Saskatchewan will be required.

For additional information on this opportunity, please contact Cindy McKillop, Manager Deposit Support, at View phone number on ca.edajobs.com. To apply, please submit an electronic copy of your cover letter and resume on or before June 5, 2024, to: View email address on ca.edajobs.com.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

Job Reference Number: DSS - PCCU - 20240605 Job Location: Rosetown, SK - Hybrid Work Considered