Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Success Quality Assurance Specialist

Rooted Farmers

Support Rooted Farmers members remotely while applying technical troubleshooting and software quality assurance skills during Eastern Time hours. Occasional travel is required.

As a Member Success and Product Quality Specialist, you will answer questions, resolve issues, and help members use the platform confidently. You will also test features, identify usability concerns, and collaborate with Engineering to improve tools for farms, hubs, and businesses.

Key Responsibilities:

  • Answer member questions and troubleshoot platform issues
  • Review producer and wholesale buyer membership applications
  • Conduct demos, onboardings, and training sessions
  • Create video tutorials and written training materials
  • Test features and share feedback with Engineering

Requirements:

  • US-based availability for this remote position
  • Customer support, technical troubleshooting, or software experience
  • Strong written and verbal communication skills
  • Attention to detail, organization, and problem-solving ability
  • Self-motivated collaboration across teams

Bring member support, feature testing, and clear technical communication to Rooted Farmers’ agricultural technology platform and mission.

#J-18808-Ljbffr
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Member Success Quality Assurance Specialist in Ottawa, ON vacancy
  •  ...We care deeply about farmers, good technology, and getting the little things right! We're currently looking for a Member Success & Product Quality Specialist. This role combines member success and software quality assurance. You'll work directly with our members to answer... 
    Suggested
    Full time
    Remote work
    Flexible hours

    Rooted Farmers

    Ottawa, ON
    17 hours ago
  •  ...samples. DNA provides proven performance for those requiring high-quality biological samples for nucleic acid testing. Our ability to...  ...posting is to hire for an existing vacancy. Quality Control Specialist personnel executes written procedures that include evaluation of... 
    Suggested
    Contract work
    Worldwide

    dnagenotek

    Ottawa, ON
    21 days ago
  •  ...We are presently seeking a Quality Assurance Specialist to play a critical role in maintaining and enhancing our AS9100 and ISO 9001 Quality Management...  ...excellence. Responsibilities Serve as a key member of the program team to ensure product and service conformity... 
    Suggested
    For subcontractor

    Raytheon

    Ottawa, ON
    17 hours ago
  • $65.19k - $94.3k per year

     ...power their important work. Scope of the Role: The Customer Success Manager drives customer engagement and retention. CSMs advise...  ...business and technical roles. Collaborates closely with all members of Customer Success, Sales, Global Support, Professional Services... 
    Suggested
    Long term contract
    Full time
    Work at office
    Flexible hours

    DistillerSR Inc.

    Ottawa, ON
    14 days ago
  • $49.7k per year

     ...Boston Scientific is seeking a Quality Systems Analyst I for a 6-...  ...with experienced Quality team members and cross-functional partners...  ...performance metrics.   The successful candidate will have a strong...  ..., Regulatory Affairs, Design Assurance, R&D, Purchasing, and... 
    Suggested
    Hourly pay
    Long term contract
    Contract work
    Work at office
    Shift work

    Boston Scientific

    Ottawa, ON
    5 days ago
  • $75k - $90k per year

     ...Position Type: Full Time Work Schedule: 5 days onsite Work Location: Ottawa Role status: Existing Role The Quality Assurance Specialist is responsible for supporting the effectiveness, compliance, and continual improvement of Gastops’ Quality Management System... 
    Full time
    Internship
    Local area
    Worldwide

    Gastops

    Ottawa, ON
    17 hours ago
  • Drive product excellence at Ross Video as a Quality Assurance Specialist. Your role will center on product verification to ensure reliable video processing systems for live productions and global customers. As an Intermediate Product Verification Specialist, you'll collaborate... 

    Ross Video

    Ottawa, ON
    17 hours ago
  •  ...Lead quality assurance activities at Gastops in Ottawa, applying internal auditing and corrective action expertise onsite five days weekly....  ...advanced equipment sensing products. The Quality Assurance Specialist supports Gastops’ AS9100 and ISO 9001:2015 Quality Management... 

    Gastops

    Ottawa, ON
    17 hours ago
  • $90k - $110k per year

     ...discipline to every channel our customers use. The Role We're looking for a proactive, detail-oriented, AI-forward Employee Success Specialist to join our team. In this role, you'll be the operational backbone of our People function, ensuring every stage of the... 
    Internship
    Work at office
    Flexible hours

    Knak

    Ottawa, ON
    25 days ago
  •  ...what's driving performance, then turn those insights into repeat successes. Motion is built to help teams do exactly that. Our platform...  ...work-from-home stipend Remote-first, hybrid optional: Team members across Canada, the U.S., and beyond, with office hubs in Toronto... 
    Permanent employment
    Full time
    Summer work
    Second job
    Work at office
    Remote work
    Shift work
    Night shift

    Motion

    Ottawa, ON
    6 days ago
  •  ...what's driving performance, then turn those insights into repeat successes. Motion is built to help teams do exactly that. Our platform...  ...work-from-home stipend Remote-first, hybrid optional: Team members across Canada, the U.S., and beyond, with office hubs in Toronto... 
    Permanent employment
    Full time
    Summer work
    Work at office
    Remote work
    Work from home
    Shift work

    Motion

    Ottawa, ON
    6 days ago
  •  ...Dynata is seeking a Member Success Representative for an Italian-speaking role available fully...  ...communicate clearly, and maintain high-quality service standards across channels. Fluency...  ...and building strong relationships with members while meeting team KPIs and collaborating... 
    Remote work

    Dynata

    Ottawa, ON
    17 hours ago
  • Drive performance and compliance as a Quality Assurance Specialist in a hybrid work role with Raytheon Canada. Leverage your expertise to uphold AS9100 and ISO 9001 standards effectively. The successful candidate will assess quality metrics and support the development of a... 

    Raytheon

    Ottawa, ON
    17 hours ago
  •  ...edited videos remotely using advanced video editing, technical quality assurance, and post-production expertise. This contract role requires...  ...communication. As a Senior Video Editing Quality Assurance Specialist, you will evaluate video outputs against professional production... 
    Contract work
    Remote work

    Xperteez Technology Pvt Ltd

    Ottawa, ON
    17 hours ago
  • $20 per hour

    Hello, My name is Jayda, and I am a homeowner in Ottawa, Ontario, seeking a reliable housekeeper to help maintain my home. I am looking for someone to manage tasks such as washing dishes, cleaning general rooms, and tidying up the kitchen. The position offers a wage of $20...
    Hourly pay

    Housekeeper.com

    Ottawa, ON
    1 day ago
  • $20 per hour

    Hello, we are a family based in Ottawa, Ontario, seeking a caring and responsible nanny to join us. Our primary need is for someone who can provide excellent care for our infant. We are open to both full-time and part-time arrangements, depending on what suits you best. This...
    Hourly pay
    Full time
    Part time
    Live out

    CanadianNanny.ca

    Ottawa, ON
    6 days ago
  • ## Manager, Quality AssurancePostuler: Remote, ON: Temps Plein...  ...**** The Manager, Quality Assurance (Consulting) is a hands-on...  ...developing a team of Sr. QA Specialists while directly supporting complex...  ...invoice reconciliation. Success requires strong ownership, initiative... 
    Full time
    Remote work
    Shift work

    Cencora, Inc.

    Ottawa, ON
    17 hours ago
  •  ...Site Support & Internal Audits provides rapid, hands-on technical quality support for product, process, equipment, workmanship, and...  ...opportunities to strengthen manufacturing controls at the site. The successful candidate combines strong manufacturing troubleshooting ability... 
    Immediate start

    Hubbell, Inc.

    Ottawa, ON
    17 hours ago
  • $102.6k - $128.2k per year

    Esri Canada Limited Senior Customer Success Manager, Defence Esri Canada has an exceptional opportunity for a full-time Senior Customer...  ...leadership capability, including mentoring less‑experienced team members and contributing to the continuous improvement of customer success... 
    Long term contract
    Full time
    Summer work
    Internship
    Work at office
    Remote work
    Work from home

    Esri Canada Limited

    Ottawa, ON
    26 days ago
  •  ...what's driving performance, then turn those insights into repeat successes. Motion is built to help teams do exactly that. Our platform...  ...work-from-home stipend Remote-first, hybrid optional: Team members across Canada, the U.S., and beyond, with office hubs in Toronto... 
    Permanent employment
    Full time
    Summer work
    Work at office
    Remote work
    Work from home
    Shift work

    Motion

    Ottawa, ON
    5 days ago
  • $150k - $170k per year

     ...business value. With more than 1000 team members across India, North America, Malaysia,...  ...Position Summary The Director, Quality Assurance is accountable for defining and advancing...  ...organizational design, recruitment and succession. Drive adoption of test-driven... 
    Worldwide
    Flexible hours
    Shift work

    Assent

    Ottawa, ON
    17 hours ago
  • $70k - $100k per year

     ...CGS Immersive is seeking a hands-on Quality Assurance Lead to own product quality and release confidence...  ...QA process is essential. A successful candidate will need to combine AI-assisted...  ...technical skill sets. Furthermore, team members may have access to performance-based... 
    Remote work
    Work from home

    CGS Immersive

    Ottawa, ON
    17 hours ago
  • $17.95 per hour

    I am a homeowner in Ottawa, Ontario, and I am looking to hire a reliable housekeeper to help maintain my home. The primary responsibilities will include handling the dishes and keeping the kitchen clean and organized. If you enjoy cleaning and take pride in creating a tidy...
    Hourly pay

    Housekeeper.com

    Ottawa, ON
    15 days ago
  •  ...company, which manages all applications and next steps. Our partner is looking for an Onboarding & Member Success Coach based in Canada. In this role, you will help new members get started confidently and make the most of a digital learning and development platform. You will... 
    Self employment
    Freelance
    Immediate start
    Remote work
    Flexible hours

    Jobgether

    Ottawa, ON
    17 hours ago
  • $25 per hour

    Hello! We are a warm and welcoming family in Ottawa, Ontario, seeking a dedicated and caring nanny for our infant. This is a full-time position that offers flexibility with the option to live in or live out. Our top priority is finding someone who can provide gentle and attentive...
    Hourly pay
    Full time
    Live In
    Live out
    Night shift

    CanadianNanny.ca

    Ottawa, ON
    23 days ago
  •  ...TEHORA est présentement à la recherche d’ un(e) spécialiste en assurance qualité ayant une solide expérience dans son domaine d’expertise afin de contribuer à des projets technologiques structurants pour des organisations publiques et privées. Sans être exhaustifs, voici... 
    Hourly pay
    Full time
    Contract work
    Apprenticeship
    Remote work
    Flexible hours

    TEHORA

    Ottawa, ON
    more than 2 months ago
  •  ...cybersecurity company focused on complex security challenges, mission assurance, and work that matters. Our hiring brand and recent recruiting...  ...corporate messaging. The Malleum MSP needs a Customer Success leader who can help customers realize the full value of our services... 
    Long term contract
    Full time
    Contract work
    Internship

    Malleum

    Ottawa, ON
    more than 2 months ago
  •  ...one of the largest and most successful global satellite operators....  ...As a Systems Engineering Specialist, you will help lead the technical...  ...computational efficiency, and solution quality through testing, simulation,...  ...Development, Quality Assurance, and System Engineering teams... 
    Long term contract
    Worldwide

    Telesat

    Ottawa, ON
    17 hours ago
  •  ...TEHORA est présentement à la recherche d’ un (e) analyste en assurance qualité afin de réaliser des activités d’essais et de validation dans le cadre de projets de développement et de correction d’applications mobiles Sans être exhaustifs, voici les services et livrables... 
    Hourly pay
    Full time
    Contract work
    Apprenticeship
    Remote work
    Flexible hours

    TEHORA

    Ottawa, ON
    more than 2 months ago
  • $60k - $65k per year

     ...Customer Operations, the Customer Operations Specialist will assist with the achievement of...  ...smooth order flow, delivery of product and successful resolution of customer needs (on time...  ...to detail, investigative, committed to quality · Resilient, ability to maintain composure... 
    Full time
    Immediate start

    March Networks

    Ottawa, ON
    7 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Success Quality Assurance Specialist. Be the first to apply!