restaurant supervisor

Overview

Languages

French

Education

• Other trades certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Coffee shop

Responsibilities

Tasks

• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Food safety/handling skills
• Professionalism in customer service

Supervision

• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• 16-20 people
• Working groups
• Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses 

• Food Safety Certificate

Experience and specialization

Area of work experience

• Quality control and assurance

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
• Positive attitude
• Leadership

Benefits

Financial benefits

• Gratuities

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site housing options
• Team building opportunities