Bell Canada Collections Team Leader

Lead Bell Canada's collections team to new heights in innovation and service excellence. This role focuses on team development and strategic collections management in a supportive hybrid environment.
As a Collections Manager, you will oversee a team of more than 10 employees, driving performance while promoting employee engagement. You’ll resolve conflicts, develop strategies, and build relationships with key stakeholders to support financial stability. Managing targets and improving processes will be vital to your success in this full-time role.
Key Responsibilities: - Manage and coach collections staff for optimal performance - Support the team with conflict resolution strategies - Establish and monitor key performance metrics - Build relationships to reduce financial risk - Oversee credit adjudication processes
Requirements: - Degree in business, finance, or CPA designation nearing completion - Minimum of 3+ years managing collections teams - Proficiency in Microsoft Office applications - Strong communication and analytical skills - French fluency required for positions in Quebec
Harness your leadership potential and make a significant impact on Bell Canada’s collections success.#J-18808-Ljbffr