Senior Java Routing Engine Developer
Miratech
Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely within its Work From Anywhere culture. Shape real-time interaction distribution.As a Senior Routing Engine Developer, you will develop distributed backend services for contact center operations. The work spans microservices, REST APIs, event-driven architecture, cloud-native engineering, and performance engineering. You will collaborate with product, architecture, workforce management, telephony, and CX platform teams.Key Responsibilities:
Design routing engines distributing voice and digital interactionsImplement routing algorithms using skills, priorities, capacity, and business rulesOptimize systems for concurrency, fault tolerance, and predictable performanceMaintain APIs for configuration, monitoring, and integrationsIntegrate services with telephony, CRM, WFM, and analytics platformsRequirements:
8+ years software engineering experienceExpert Java and Spring Boot experienceDistributed systems and microservices architecture expertiseContact center routing logic development experienceKnowledge of ACD, queues, skills, priorities, and workload balancingApply senior Java expertise to scalable routing services, distributed architectures, and real-time CX platform interactions at Miratech.
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Design routing engines distributing voice and digital interactionsImplement routing algorithms using skills, priorities, capacity, and business rulesOptimize systems for concurrency, fault tolerance, and predictable performanceMaintain APIs for configuration, monitoring, and integrationsIntegrate services with telephony, CRM, WFM, and analytics platformsRequirements:
8+ years software engineering experienceExpert Java and Spring Boot experienceDistributed systems and microservices architecture expertiseContact center routing logic development experienceKnowledge of ACD, queues, skills, priorities, and workload balancingApply senior Java expertise to scalable routing services, distributed architectures, and real-time CX platform interactions at Miratech.
#J-18808-Ljbffr
Vacancy posted 37 minutes ago
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