Customer Service and Data Entry

Job Responsibility:

Customer Service & Data Entry Position

Hospital Transfers respectfully acknowledges that we transfer patients upon the ancestral, traditional and unceded lands of the Coast Salish and Nlaka'pamux Nations. Hospital Transfers is committed to providing safe, respectful and caring service to all indigenous people, and honours the unique cultures of the First Nations, Metis and Inuit peoples living within the Fraser Salish and Vancouver Coastal regions. We thank these communities for allowing us to work on their unceded lands.

Hospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer patients via wheelchair and stretcher throughout the healthcare system.

Based in Abbotsford, our small, friendly and fast-paced office is looking to fill a full-time Customer Service & Data Entry position. This position would be working on a Monday to Friday schedule, during office hours.

/Responsibilities

• General administrative duties such as printing, scanning and filing documents, data entry, etc

• Updating files and employee records

• Accurate record-keeping

• Speaking with employees over the phone, email and in-person

• Using computers, scanners and printers

• Updating templates

• Preparing basic reports

• Complete all required paperwork

• Managing our patient pay phone calls, accounts and billing

• Processing payments made by e-transfer, cheque and in-person

• Taking and/or returning calls related to patient pay

• Assisting our Accounting and Human Resources departments as needed

• Keeping our inventory tracked and organized

• Any other duties as assigned by Hospital Transfers

Skills & Qualifications Needed

o attention to detail

o computer and data entry skills

o strong degree of data accuracy and organizational skills

o excellent communication skills

o the ability to work within a team environment

o experience using Microsoft Excel

Our compensation package includes hourly wage, an annual discretionary bonus, and Group Benefits and RRSP Program eligibility.

We thank all candidates for applying, however only those selected for a pre-screen interview will be contacted.

• Please note that employees are required to submit proof that they have received both doses of the Covid vaccination.