Insurance Marketing Manager

Job Responsibility:

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to your clients, to your colleagues, to yourself.

We're looking for people who are continuously growing - from Good to Great, from Great to Elite.

We're looking for YOU .

As an Insurance Marketing Manager, a typical day might include:

• Acting as liaison between BSAA staff and Account Executives when issues arise requiring attention
• Performing annual staff Performance Development Plan reviews , and makes recommendations when required
• Approving, monitoring, and tracking staff expense, vacation, sick, and remote workdays for direct reports, providing quarterly summaries to the Director, Market Management
• Collaborating with the Director, Market Management to oversee the development of a workflow system to effectively and efficiently manage workload
• Reviewing monthly reports to ensure accounts are renewed and acts as back-up manager to other BSAA managers
• Conducting process and needs assessments across Commercial Insurance, implementing initiatives for continuous improvement
• Executing regular meetings with staff
  • Monitoring and auditing workflows
  • Ensuring staff feel supported and heard by management
  • Communicating, promoting, and aligning staff behavior with company values
  • Communicating Axis' goals and achievements to staff
  • Collaborating with staff to monitor Objectives & Key Results
  • Providing training and mentoring as required
  • Immediately dealing with staff issues, working towards a resolution
• Effectively motivating and supervising employees, including team building. Developing and maintaining a high service level standard for the department
• Performing periodic file audits to ensure procedures are followed by all direct reports
• Assisting others as needed and performs other duties as assigned
• Providing marketing and policy rating service and technical support to the Marketing Management team
• Liaising with Account Executives to discuss client needs and make recommendations regarding terms and conditions obtained
• Provides ongoing servicing as required, negotiating mid-term changes with insurers and preparing submissions to insurers and proposals for clients
• Creating and following up on abeyances and documentation requests
• Acting as technical support to staff for policy coverage and company underwriting information needs, including policy wording review/comparison and review of contract & lease agreements
• Attending client meetings, as required

You are passionate about:

• Providing friendly, professional service
• Making a positive difference to those around you
• Sharing ideas and working with a great team of proactive, innovative thinkers
• Learning, growing, and pushing past barriers
• Living with integrity
• Taking ownership of your work and actions

You're outstanding at:

• Providing exceptional service - YOU understand that your clients are both internal & external, and you add value by ensuring they have everything they need - even when they don't know they need it!
• Staying calm in the storm - even in a pressure cooker, YOU keep your cool, knowing you've got this!
• Staying on top of priorities & managing expectations - YOU know every deadline and live by your To-Do List!
• Paying attention to the little things that make a big difference - YOU dot your I's, cross your T's, and check all your boxes to make sure it's done right … the first time!
• Getting stuff done - YOU proactively seek out ways to show how helpful you are!

Must Haves:

• Minimum 7 years Commercial Marketing experience, consistently meeting internal core competencies
• Experience with Personal Lines, considered an asset
• General Insurance Agent Level 2 license through the Insurance Council of British Columbia or an equivalent license in the individual's province of residence, with the ability to obtain a British Columbia license
• CAIB, CIP, CRM, or other insurance designations, considered an asset
• Post-Secondary Degree, considered an asset
• Experience using Epic broker management system, considered an asset

What's in it for YOU?

• Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
• Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
• Competitive Employee Benefits Plan . Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family.
• Work/Life Balance . Our offices operate 8:30am - 4:30pm, so no evenings or weekends. And we offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU .

We're excited to meet YOU !

Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.