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Sales Concierge

$26.5 per hour
Full-time

Service Corporation International

Our associates celebrate lives. We celebrate our associates. Assist Family Service Counselors with interment verifications, memorial blind checks, memorial coordination, and other cemetery service-related responsibilities to ensure families receive professional and compassionate service. JOB RESPONSIBILITIES

  • Meet with families and attend burial and cremation services as required.
  • Coordinate with Family Service Counselors and Funeral Directors to arrange the transfer of cremated remains into urns.
  • Follow up on memorial renderings, approvals, processing, and timelines to ensure timely completion.
  • Conduct independent interment verifications in the cemetery prior to scheduled interments.
  • Complete memorial blind checks to ensure accuracy and compliance with cemetery procedures.
  • Communicate effectively with cemetery administration, maintenance teams, Family Service Counselors, and Funeral Directors to ensure all services are properly coordinated.
  • Assist with other cemetery-related duties as required.
MINIMUM REQUIREMENTS Training and Certification
  • Training will be provided on all required processes and procedures, including those outlined in the Family Service Guidebook, Interment Verification Procedures, memorial blind checks, and other applicable cemetery operational standards.
  • Employees will be expected to successfully complete all required training and demonstrate competency in these procedures.
Knowledge, Skills & Abilities
  • Ability to communicate effectively and professionally with associates, contractors, Funeral Directors, and client families.
  • Ability to work independently with minimal supervision while completing assigned tasks accurately and on time.
  • Strong organizational skills and attention to detail.
  • Ability to identify and resolve routine issues promptly and effectively.
  • Ability to adapt to changing priorities and operational requirements.
  • Ability to demonstrate compassion, professionalism, and sensitivity when assisting families.
  • Ability to work outdoors in all weather conditions.
Pay
  • $26.50 per hour and up depending on qualifications and relevant experience.
Postal Code: V5J 1A4 Category (Portal Searching): Sales Job Location: CA-BC - Burnaby
Vacancy posted 2 days ago
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