Fulltime Retail Security Guard

Overview

Job Skills / Requirements

• Provide a high level of customer service in a challenging and dynamic retail environment 
• Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with the site policies and procedures 
• Attend and investigate security alarms and emergencies in a timely and professional manner 
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns 
• De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports, including incident, emergency, liability and day to day reports 
• Provide first aid and medical response when required to any person(s) 
• Utilize two-way radios and computer applications to communicate site activities 

Job Requirements: 

• Excellent communication skills, both written and verbal
• Strong observational and active listening skills  
• Excellent customer service skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision 
• Must have a flexible schedule (days, evenings, nights, weekends)
• Positive attitude and willingness to learn
• Ability to work well with others in order to achieve collective goals
• Ability to walk 20/30km and stairs
• Authorized to legally work in Canada

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation