Salesforce Service Cloud Voice Architect

Experis (Austria)

Design Service Cloud Voice architecture with Salesforce and NICE CXone while working remotely anywhere in Canada. Lead technical delivery across the platform.This Salesforce Technical Architect assignment focuses on Service Cloud Voice implementation and migration projects. You will guide solution delivery across integrations, security, automation, data architecture, and platform extensibility. The engagement starts ASAP and runs through March 2027, with renewal possible.Key Responsibilities:
Own Salesforce architecture for Service Cloud Voice implementationDesign integrations, security, automation, and data architectureGuide platform extensibility and enterprise solution alignmentProvide technical leadership through build and testingSupport deployment and stabilization using Salesforce best practicesRequirements:
Salesforce technical architecture and solution delivery experienceService Cloud Voice implementation and migration experienceApex, Lightning Web Components, Flow, and APIs knowledgeIntegration patterns and deployment architecture expertiseNICE CXone or Salesforce contact center solution experienceApply Salesforce architecture, Service Cloud Voice, integration, and security expertise to this remote Canadian technical leadership assignment.
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Vacancy posted 2 hours ago

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