Senior Internal Communications Specialist

Senior Internal Communications Specialist
Full Time

Why STARS
At STARS, we come to work every day with a purpose…to save lives. Whether you work in the aircraft or at one of our six bases, everyone at STARS plays a vital role in helping to provide critical care, anywhere. Since flying our first mission in 1985, we have never lost sight of what is most important – our VIPS, or Very Important Patients. Each year, we fly over 3,000 missions, providing world-class critical medical care whenever and wherever we are needed, and every team member contributes to helping that VIP. We are a lifeline to the community when time and clinical expertise can make all the difference.

We are currently looking for a Senior Internal Communications Specialist within our Communications department, based at any of our six locations – preferably in Calgary.

While you may not be flying the helicopter or providing patient care, as a member of STARS’ Marketing and Communications team, you will play an important role in STARS’ life-saving mission. Be part of something bigger. Be part of our team.

Key Responsibilities:
Internal Communications Strategy

• Develop and lead internal communication plans with clear KPIs, strategies, and tactics.
• Work with leaders across the organization to ensure communication on key projects is clear, timely, and effective.

Donor Communications Strategy

• Develop and lead a donor‑centric communications strategy that shows donors their tangible impact within the broader organizational story.
• Serve as the strategic bridge between Fundraising and Marketing and Communications, ensuring donor-facing content supports revenue growth while aligning with brand guidelines.
• Partner with the Foundation, crafting strategic communications and storytelling materials.

Content Planning & Management

• Own and steer the internal content calendar, ensuring alignment with the overall content strategy and STARS’ business plans.
• Create, edit, and oversee approvals for communication materials, including key messages, web copy, collateral, and speaking notes.

Employee Engagement & Connection

• Develop strategies to engage and connect teams across multiple geographic locations through in‑person, online, and virtual methods.

Measurement & Continuous Improvement

• Maintain and report on internal communication metrics, improving our internal communications with insights.

Qualifications & Requirements:

• Post-secondary degree in communications, public relations, journalism or equivalent.
• 5 to 7 years of progressive professional communications, public relations, and/or marketing.
• Excellent communication, presentation, and interpersonal skills.
• Exceptional writing and copy-editing skills with experience with CP Style preferred.
• Advanced time management skills, ability to thrive with multiple priorities and deadlines.
• Experience working with executive communications.
• Demonstrated ability to provide thought partnership on complex projects and issues.
• Experience writing and editing for various mediums.
• Demonstrated ability in taking initiative to drive projects forward. 
• Ability to manage direction and input from internal and external sources.
• Collaborative team player who is flexible and driven with a keen attention to detail.

What we offer:
At STARS, every day we come to work with a purpose, to save lives. Maybe that’s your purpose too.

We provide a strong total reward offering inclusive of a salary tailored to your education and experience, comprehensive organization-paid health and dental benefits, free parking and more. But the real reward is joining a legacy – a legacy of lives saved, of hope in the face of the unimaginable, and of pride in making a difference.

When you join STARS, you become part of a community that knows we’re stronger together. It takes a team to deliver the highest standards of care, and we need you to help us be our best.

Elevate your career. Be part of something bigger. Be part of STARS .

How to Apply/ Deadline to apply:
If you are the person we are looking for and would like to make a difference with your career, please make sure to apply by closing date: April 16, 2026

Want to learn more?
Looking to support life-saving missions from a business perspective? See how our Corporate Services team helps STARS run efficiently and effectively. 

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