Billing and Collections Administrator

Job Responsibility: Clark Wilson LLP is Hiring a Billing and Collections Administrator How You'll Help Us Better Serve Our Clients Clark Wilson LLP seeks a meticulous Billing and Collections Administrator to enhance our esteemed billing and collections department team. Reporting to the Manager of Collections, Billings, and Compliance, this full-time, permanent role is perfect for individuals aiming to excel within a distinguished firm. In this role, you'll balance billing responsibilities with proactive collections efforts. Your exceptional communication skills and attention to detail will be crucial in ensuring timely payments and resolving outstanding accounts. You'll also thrive by teaching others, documenting, and streamlining processes. Immerse yourself in a collaborative environment with other billing clerks and firm members. Elevate your career with us and contribute to a workplace that values excellence. What You'll Be Doing Assisting with firm-wide billing needs; Actively managing collections by monitoring accounts receivable and following up on overdue payments; Communicating with clients, lawyers, and legal assistants regarding outstanding AR accounts, collections, and accepting payments; Providing account reconciliations and addressing client inquiries; Learning and utilizing the Prebill Manager billing application and Expert Collections module application (Aderant accounting system); Preparing monthly invoices in Word, Excel, and Prebill Manager according to billing guidelines under tight timelines; Submitting invoices to clients via email and online billing platforms as required; Training staff on new billing applications and addressing ongoing queries; Maintaining and updating account folders in the firm's document management system; Collaborating with the accounting department on various billing and collections matters. How You'll Be a Great Fit For This Role At least two years of experience in paperless billing and collections, preferably in a law firm. Strong communication skills to effectively follow up on outstanding payments. Excellent organizational skills with keen attention to detail. Proficiency in Microsoft Word, Excel, Outlook, Adobe, and CMS/Aderant Accounting software. Ability to prioritize high volumes of tasks and competing priorities. Skilled in training others and leading group sessions. A client-focused approach with a commitment to exceptional service. Sound judgment, discretion, and confidentiality in all billing and collections activities. The Exciting Extras In addition to a competitive salary range of $53,000 to $63,000, we offer a range of benefits to ensure you are set up to thrive in a healthy work-life balance at Clark Wilson: Benefits: Health coverage for you and your family, including overseas emergency medical care, prescriptions, vision care, dental care, paramedical services, life insurance and hospital accommodation. Retirement Planning: RRSP matching program. Additional pregnancy/parental leave benefits: Pregnancy and parental leave top off to 100% for a portion of the leave so that you can spend quality, worry-free time with your family. Health and Wellness Spending Account: Health and Wellness Spending account to pay for items that will help you with your unique needs: an exercise bike, swimming lessons, or your pets' vet bills. It's up to you. Recognition: Long service bonus to help celebrate your work anniversaries. Social Events: Socials every Friday, off-site social events, employee appreciation week, team building events and more. Professional Growth Opportunities: Resources available to invest in your personal growth and help you achieve your goals. Employee Referral: Generous monetary amount for any employee referral. Community: Opportunities to give back to your community through firm initiatives. Paid Time Off: Generous vacation and bonus days. We also offer five personal days to assist with whatever life throws at you and one bonus day off to celebrate your work anniversary. Who We Are Clark Wilson is a rapidly growing regional law firm focused on providing the best possible service for our clients. We're consistently recognized by the media and business community for our professional excellence. Our team consists of over 230 professionals serving some of the most recognizable brands in the world. Together, we've created a special culture, recognized by Great Place to Work as one of the best in Canada, that we'd love to share with you. How to Apply Click the blue "apply" button to submit your application. Clark Wilson is an equal-opportunity employer and advocate. This is not a statement we take lightly; it is part of who we are. We don't just celebrate diversity; we rely on it to cultivate our culture, provide new perspectives, and grow our collective wisdom. If you'd like to discover more about Clark Wilson and what it's like to work with us, click here to visit our careers page. We thank all applicants for their submissions. However, only those selected for an interview will be contacted.