Lead Digital Product Owner (Toronto)

Lead Digital Product Owner Location: TORONTO, Ontario, Canada

Employment Type: Full time

Posted on: 2026-06-19 | Application Deadline: 2026-07-04

Job Requisition ID: R-0000177785

What is the Opportunity? The Wealth Management Online Digital Client Experience team is seeking an experienced Lead Digital Product Owner to drive the execution and delivery of RBC Wealth Management's online and mobile retail platforms. As a key leader, you’ll translate established product strategy into exceptional digital experiences, mentor cross‑functional teams, and orchestrate alignment across stakeholders and integration partners. You’ll own the complete product lifecycle—from requirements definition through development, launch, and optimization—ensuring these mission‑critical platforms drive client engagement, advisor productivity, and competitive differentiation in wealth management.

What Will You Do?

Execute against defined product strategy by translating business objectives and market opportunities into clear product requirements, priorities, and delivery roadmaps aligned with Wealth Management Canada’s vision.

Drive stakeholder alignment across senior business leaders, Investment Advisors, Legal, Compliance, Risk, and vendor partners by translating complex regulatory and business requirements into clear product priorities.

Manage vendor relationships and performance, including oversight of vendor SLAs, contracts, escalation processes, and delivery accountability to ensure platform stability and innovation.

Champion customer‑centric execution by collaborating with Investment Advisors and clients to validate requirements, gather feedback, and ensure the digital experience extends the advisor relationship.

Define comprehensive product requirements that guide Designers and Engineers, ensuring solutions meet advisor and client needs across high‑net‑worth and ultra‑high‑net‑worth segments while maintaining regulatory compliance.

Drive product adoption by designing change management programs, advisor enablement initiatives, and compelling narratives that maximize platform value realization and user engagement.

Set and monitor KPIs that measure platform performance against business objectives; conduct regular analysis to identify trends, growth opportunities, and areas for improvement.

Mentor and develop cross‑functional teams, including junior Product Owners, designers, and engineers, fostering a culture of ownership, strategic thinking, and continuous improvement.

What Do You Need to Succeed?

Deep industry knowledge with 8+ years of product management experience, with 5+ years expertise in Canadian wealth management, investment advisory, or private banking businesses.

Strong understanding of client servicing models across high‑net‑worth and ultra‑high‑net‑worth segments, including advisor‑client relationships and digital engagement strategies.

Proven vendor management experience, including oversight of vendor performance, SLAs, contracts, escalation processes, and cross‑vendor coordination in complex environments.

Demonstrated knowledge of Canadian regulatory requirements and compliance considerations relevant to wealth management, investment products, and digital platforms.

Track record leading product strategy, roadmap development, and cross‑portfolio product decisions in a regulated environment; demonstrated impact on business metrics and market position.

Stakeholder management experience—ability to influence and align senior leaders, advisors, and external partners with competing priorities and complex organizational dynamics.

Strategic mindset with exceptional analytical skills; ability to translate data insights, market trends, and regulatory changes into actionable product strategy.

Expert‑level communication and presentation skills; ability to articulate vision to diverse audiences (executives, advisors, clients, technical teams, vendors).

Advanced proficiency in product management tools (JIRA, Confluence, or equivalents) and analytics platforms.

Nice‑to‑Haves

Product portfolio leadership or multi‑team mentorship experience in financial services.

Product launch experience in highly regulated digital banking or wealth management environments.

Fintech or digital banking transformation experience.

User research and customer discovery methodology knowledge.

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Benefits include a comprehensive Total Rewards Program including bonuses and flexible perks, competitive compensation, commissions, and stock where applicable; coaching and development opportunities; a dynamic, collaborative, progressive, and high‑performing team; flexible work/life balance options; challenging work; and opportunities to take on progressively greater accountabilities and a variety of job opportunities across the business.

Job Skills

Agile Methodology

Business Case Design

Business Oriented

Communication

Decision Making

Long Term Planning

Process Management

Software Product Management

Software Quality Assurance (SQA)

Time Management

Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W, TORONTO, ON, Canada

Work hours per week: 37.5

Employment Type: Full time

Platform: Job Type: Regular

Pay Type: Salaried

Application Deadline: 2026-07-04

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