Youth Support Worker - Residential Group Home

Job Description

Job Description

The Youth Support Worker provides safe, structured, and trauma-informed care to children and youth with complex needs in a residential group home. Working primarily weekend and evening shifts, the role supports daily routines, facilitates meaningful programming, monitors safety, documents care, and promotes a respectful, stable environment. The Youth Support Worker reports to the Shift Supervisor and Residential Manager during assigned shifts.

Responsibilities

• Provide direct supervision and support to youth in accordance with care plans.
• Monitor safety and maintain a calm, structured residential environment.
• Support daily routines, life-skills development, and educational activities.
• Provide trauma-informed care and build appropriate professional relationships.
• De-escalate challenging behaviours using approved strategies.
• Facilitate recreation, leisure activities, community outings, and weekend and evening programming.
• Complete daily logs, incident reports, and observations using hybrid, electronic, secure database, and paper-based systems.
• Respond appropriately to emergencies and follow established protocols.
• Communicate effectively with the Shift Supervisor, Residential Manager, team members, and external professionals.
• Maintain professional boundaries, confidentiality, and accurate care documentation.

Required Qualifications

• At least one year of experience working in youth residential care.
• Post-secondary education in Child and Youth Care, Social Work, Psychology, Developmental Services, Personal Support Work, or a related field.

Preferred Qualifications

• Experience supporting children and youth with complex needs.
• Experience facilitating recreation and leisure, community outings, life-skills development, or educational support.
• Interest in ongoing professional development through paid training, mentorship, clinical development, lead-worker progression, and career advancement.

The Mulberry Residence is a professionally operated residential group home providing safe, structured, and trauma-informed care for youth. We are committed to creating a stable, respectful environment where young people can heal, grow, and work toward positive outcomes.

Our team operates with clear expectations, strong leadership, and a shared commitment to accountability, integrity, and youth-centred care. We value consistency, professionalism, and compassionate boundaries, and we support our staff through clear policies, collaboration, and ongoing guidance.

At Mulberry Residence, we believe meaningful care starts with the right people. We are building a dependable team of individuals who take pride in their work, understand the responsibility of residential care, and are motivated to make a real difference—every shift, every day.

Company Description

The Mulberry Residence is a professionally operated residential group home providing safe, structured, and trauma-informed care for youth. We are committed to creating a stable, respectful environment where young people can heal, grow, and work toward positive outcomes.\r\n\r\nOur team operates with clear expectations, strong leadership, and a shared commitment to accountability, integrity, and youth-centred care. We value consistency, professionalism, and compassionate boundaries, and we support our staff through clear policies, collaboration, and ongoing guidance.\r\n\r\nAt Mulberry Residence, we believe meaningful care starts with the right people. We are building a dependable team of individuals who take pride in their work, understand the responsibility of residential care, and are motivated to make a real difference—every shift, every day.