Front Desk Receptionist

Reports to: Dealer Principal

Type: Permanent Full-Time

Position Status: Open position

Artificial Intelligence (AI) Disclosure: No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.

About us:

At Alliston Volkswagen, our mission is simple: to make life easier, better, and safer for everyone. Located in the heart of Newmarket, we are proud to represent a globally trusted brand known for its commitment to innovation, sustainability, and world-leading safety. We focus on delivering a truly human-centered customer experience while fostering a supportive, collaborative team environment where our people can thrive.

The Receptionist is the first person customers see when they visit the dealership and helps create a positive experience. In this role, you will answer phone calls, direct customers to the right department, and keep the reception area organized. If you enjoy helping people, are detail-oriented, and can manage multiple tasks in a busy environment, this role could be a great fit for you.

Major Responsibilities:

• Greet and assist customers in the showroom
• Answer and direct phone calls in a friendly and timely manner
• Help customers and understand their needs
• Communicate professionally with clients by phone and email
• Maintain organization and attention to detail in a fast-paced environment
• Work confidently and professionally with customers
• Complete vehicle licensing
• Complete other duties as needed

Qualifications:

• Previous receptionist experience is an asset
• 1–2 years of customer service experience
• At least 1 year of administrative experience
• Automotive industry experience is an asset
• Strong teamwork and interpersonal skills with a positive attitude
• Excellent listening and communication skills
• Strong attention to detail and problem-solving abilities
• Comfortable working in a fast-paced environment

Why Work for Alliston Volkswagen:

• Dental Care: Comprehensive dental coverage to support your health.
• Health Benefits: Expanded health coverage for prescriptions and wellness services.
• Life Insurance: Employer-paid life insurance for added peace of mind.
• Strong Company Culture: A supportive, inclusive team environment.
• Encouraged Development: Ongoing training and growth opportunities.

Compensation:

• Expected compensation range: $17.95 an hour + 4% vacation pay
• The range may vary based on experience and qualifications
• This role is eligible for OT

Alliston Volkswagen is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. 

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.