Business Sales Manager

About Us
As Canada’s # 1 retailer of cell phones, The Wireless Kiosk @Costco operates inevery Costco warehouse across Canada. Our highly trainedAdvisors complement the way that Costco takes care of its members - byproviding unbiased solutionsto some of the most well informed, engaged, affluent, andloyal consumers in the country. So, if we are serving the best, it standsto reason that we only hire the Best of the Best.Business Sales Manager
Costco is one of the best rated and managed companies in theworld and have a reputation for taking care of each and every one of theirmembers, so it is critical that we find leaders who can fit into theirculture.This pivotal leadership role is responsible for driving performance throughstrong leadership, talent selection, coaching, accountability, and disciplinedexecution. More than delivering sales results, this leader can createsustainable success by developing a high-performing team that embodies Costco’svalues and member-first culture. The Business Sales Manager creates anenvironment where all team members clearly understand what is expected of them,and are able to support our strategy, working collaboratively toward sharedgoals, and taking collective ownership of the kiosk’s success.Success in this role requires balancing strong peopleleadership with business results and requires fostering trustedrelationships that enhance the member experience and drive long-term businessresults.WhatYou'll Excel At
Building and leadinghigh-performing teams aligned around clear goals, expectations, andaccountability.Recruiting, hiring, onboarding& developing top talent aligned with our culture, values, andstrategy.Setting clear expectations andfostering a team-first culture where all employees contribute to themutual success of the kiosk.Coaching Advisors throughmeaningful feedback and development conversations, fostering a positiveand accountable cultureProactively performance manageemployees to quickly address any misalignments.Strengthening trustedpartnerships with Costco management and warehouse leadership.Driving sustainable businessresults through disciplined execution, talent development, andaccountability to key performance metricsLeading teams through changewhile keeping employees engaged and focused on results.Identifying and developingadvisors into future leaders.You Can
Stand behind aproven track record of identifying, hiring, onboarding, and developing toptalent.Show 5+ yearsof meaningful management experience in a dynamic, fast-paced, customerrelationship focused environmentInspire highperformance through coaching, accountability, communication, recognition,and leadershipFoster strongrelationships with customers, business partners, and stakeholders at alllevels through integrity, consistency and actions that earn respectBe comfortableaddressing challenges directly, having “Real” conversation with advisors,making difficult decisions when needed, and upholding high standardsThrive inenvironments that value collaboration, accountability, continuousimprovement, and a member-first mindsetBe confidentleading through change and helping teams navigate evolving businesspriorities while challenging complacency
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