Manager, Project Delivery - Clinical, FT-0514) (Toronto)

Position Summary

Manager, Project Delivery Clinical (NYG). This role leads the clinical and operational aspects of NYG’s largest capital expansion—the Current Patient Care Tower (NPCT). Working under the Alliance model, the manager ensures that clinical workflow, safety, and quality requirements are fully integrated into design, construction, and transition processes.

Responsibilities

• Translate clinical and non‑clinical workflows, operational models, and functional program requirements into transparent design guidance for the Alliance project delivery team.
• Liaise with program clinical leadership to review design submissions for alignment with workflow intent, patient safety, accessibility, infection prevention, equipment requirements, ergonomics, and operational efficiency.
• Lead the process for clinical design approvals, functional program compliance checks, and change‑control documentation, escalating unresolved issues or decisions when necessary.
• Lead operational planning and workflow mapping for support services including environmental services, logistics, food services, portering, waste, linen, and patient transport.
• Ensure clinical and non‑clinical requirements are incorporated into room layouts, staffing assumptions, SOP development, and transition planning for operational readiness.
• Lead structured engagement with clinical programs, physician leaders, nursing, allied health, and support service teams, and other required stakeholders.
• Facilitate user group meetings, design‑review workshops, workflow‑mapping sessions, and clinical validation activities.
• Document clinical requirements, decisions, and outstanding issues, ensuring timely escalation when required.
• Support clinical, operational, and executive leadership with briefing materials, recommendations, and decision records for key approvals.
• Coordinate clinical reviews of mock‑ups, simulations, usability testing, and in‑progress design work.

Qualifications

• Bachelor’s Degree in a clinical discipline (e.g., Nursing or Allied Health).
• Regulated healthcare professional in good standing (e.g., Registered Nurse, Occupational Therapist, or equivalent).
• Master’s degree in a health‑ or business‑related field preferred.
• Project Management designation (PMP) an asset.
• Minimum 3 years experience in Clinical operations/management in a hospital setting.
• Experience in healthcare project delivery, redevelopment, and/or related roles involving clinical stakeholder engagement.
• Demonstrated experience facilitating structured user engagement sessions, translating clinical workflows into project requirements, and supporting design or operational planning processes.
• Strong interpersonal and communication skills with the ability to collaborate with clinical leaders, interprofessional teams, consultants, and project partners.
• Demonstrated knowledge of hospital design processes, functional programming, or clinical workflow planning.
• Strong communication, relationship‑building, and analytical skills.

What We Offer

This is a Full‑time Permanent position with 8‑hour day shifts in the Planning and Redevelopment Program. The compensation package includes benefits, pension, vacation, and a highly competitive total rewards package.