Front desk Hotel clerk
Full-time
HOLIDAY INN EXPRESS
Job :
Holiday Inn Express is seeking a friendly, professional, and customer-focused Front Desk Clerk to join our team. The successful candidate will be the first point of contact for our guests and will help ensure a positive and welcoming experience. Key Responsibilities: Greet and welcome guests in a courteous and professional manner Check guests in and out efficiently Answer phone calls and respond to guest inquiries Process reservations, cancellations, and payments Handle guest concerns and resolve issues promptly Maintain accurate guest records and cash handling procedures Coordinate with housekeeping and maintenance staff as needed Ensure front desk and lobby areas are clean and organized. Qualifications: Previous front desk or customer service experience is an asset Strong communication and interpersonal skills Basic computer skills (knowledge of hotel booking systems is an asset) Ability to multitask in a fast-paced environment Professional appearance and positive attitude Must be available to work evenings, weekends, and holidays. Working Conditions: Standing for extended periods Shift work including evenings, weekends, and holidaysVacancy posted 20 days ago
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