Systems Lead

The Systems Lead provides technical leadership across integrated operational systems supporting LRT service, including supervisory control, communications, networked systems, passenger-facing systems, and cross-discipline interfaces. The role links operations, maintainers, IT/cybersecurity functions, engineering, and suppliers to sustain reliable, maintainable, and controlled systems.
Key Responsibilities
Act as the subject-matter expert for assigned integrated systems, including SCADA, operational networks, communications, passenger information, CCTV, access control, and system interfaces, as applicable.
Review work orders daily to verify technical quality, completeness, and correct FRACAS classification.
Provide field and bench troubleshooting support for complex system faults, communications failures, alarm trends, performance issues, and interoperability concerns.
Review alarms, system logs, configuration records, work orders, and performance data to identify technical risks and improvement opportunities.
Establish, monitor, and refine preventive-maintenance, health-check, backup/restore, and recovery plans with maintenance and IT teams.
Lead or support root-cause analyses, system-event reviews, playback analysis, and corrective-action follow-up.
Plan lifecycle activities, including software and hardware refreshes, licensing, supplier support, spare-parts needs, and obsolescence management.
Conduct periodic system, configuration, and documentation audits;
provide quality assurance for assigned systems.
Develop and update operating procedures, maintenance instructions, test protocols, interface-control documentation, and recovery plans.
Lead technical change management, including impact assessment, testing, implementation planning, rollback planning, and configuration updates.
Work with the Performance Manager to improve data quality, PRS/CMMS reporting, and compliance reporting.
Participate in Failure Review Boards, Change Control Boards, task forces, and technical working groups.
Interface with the Owner, Operator, IT/cybersecurity teams, suppliers, and subcontractors.
Perform other related duties as assigned.
Qualifications
Diploma in electrical, electronics, communications, controls, computer systems, or related engineering technology;
an engineering degree is acceptable.
Five or more years of relevant experience supporting integrated rail/transit, industrial control, communications, or operational-technology systems.
Experience with SCADA, networks, communications, system integration, diagnostics, and change/configuration management is preferred.
OACETT certification or eligibility is preferred;
P.Eng., EIT, or applicable IT/OT certifications are assets.
Strong understanding of system availability, controlled change, technical documentation, and cybersecurity-aware practices.
Knowledge and Skills Strong understanding of:
Integrated operational technology systems, including SCADA, operational networks, communications, passenger information, CCTV, access control, and system interfaces.
FRACAS, root-cause analysis, alarm and event analysis, system diagnostics, configuration management, and controlled technical change.
Preventive maintenance, system health checks, backup/restore and recovery planning, lifecycle management, licensing, spares, and obsolescence management.
Cybersecurity-aware practices for operational technology and networked systems.
CMMS/PRS reporting, data quality, compliance reporting, quality assurance, and technical documentation.
Ability to read and interpret:
System architecture and interface-control documentation, network and communications diagrams, technical drawings, and configuration records.
System logs, alarms, event records, performance data, diagnostic information, work orders, and maintenance histories.
Operating procedures, maintenance instructions, test protocols, recovery plans, technical specifications, and supplier documentation.
Change-control records, impact assessments, test results, implementation and rollback plans, and audit records.
Working Conditions
Work is performed in office, maintenance-facility, equipment-room, and field environments supporting LRT operations.
Requires coordination with operations, maintenance, engineering, IT/cybersecurity teams, suppliers, and subcontractors.
May require field or bench troubleshooting of operational systems and participation in testing, restoration, or implementation activities outside normal office conditions.
Must comply with applicable site safety, access-control, cybersecurity, and operational procedures when working on or around controlled systems.
Compensation
Salary Range - $100,000 - $110,000
Standard Benefits Plan
Employer 4% RRSP matching
Two weeks of paid vacation
Asset
Experience supporting SCADA, operational networks, communications, passenger information, CCTV, access-control, or other integrated LRT/transit systems.
Experience with rail/transit or industrial operational-technology environments and system integration.
OACETT certification or eligibility;
P.Eng., EIT, or applicable IT/OT certifications.
Experience with configuration/change management, system diagnostics, lifecycle planning, and cybersecurity-aware OT practices.
On-site parking
Paid time off
RRSP match
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