B2b Saas Chief Of Staff

Shape B2B SaaS execution at NexScale remotely across Canada, connecting product delivery, customer outcomes, partnerships, and company priorities.

Working directly with founder and CEO Soodeh Farokhi, you will help scale an AI-native software company serving wellness and fitness operators. The Chief of Staff acts as the operating bridge between market needs and delivery, integrating technology, product, customer experience, and growth. You will prepare decisions, track commitments, and ensure high-priority work ships predictably. The engagement starts fractionally with a path to full time.

Key Responsibilities:

• Lead operating execution across customers, partners, and growth
• Convert customer and partner feedback into roadmap priorities
• Prepare options, trade-offs, and recommendations for CEO decisions
• Hold one roadmap and source of truth with technology
• Make customer and partner commitments realistic and tracked

Requirements:

• Senior software executive with 15+ years of experience
• Experience building, launching, or scaling SaaS products
• Product management experience with engineering and design collaboration
• Commercial fluency across revenue, partnerships, retention, and success
• Canadian location;
  technical software background strongly preferred

Apply software leadership and product management expertise to connect NexScale’s partnerships, roadmap, retention outcomes, and growth.

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