Senior Quality Assurance Analyst

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Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.
Who we areAre you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
What You Will DoEnsure test process, methodologies and tools are applied appropriately
Support the team in creating reusable test assets
Primary liaison for testing resources and business participants on business acceptance test support
Manage relationships with project team members, third party vendors/ service partners, release teams and client areas as appropriate
Foster an environment that encourages productivity, innovation, teamwork and a high level of professionalism
Ensure team continuously enhances knowledge of tools, processes and procedures necessary for testing activities
Participate in improving QA processes to deliver good quality products by giving feedback on existing and newly introduced processes
Manage, create, and deliver testing strategies and plans using risk analysis methodologies and tools that align with the development approach/methodology selected for the project including project closure documents, weekly testing status reports and project defects report
Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who You ArePost secondary Degree, diploma, or certificate in computer science or related field or equivalent experience
7+ years of IT experience focused on Quality Assurance in P&C insurance domain and Guidewire testing of Policy Center, Billing Center and Claim Center
ISTQB or any equivalent Certification preferred
Hands-on knowledge of software development and testing life cycles including methodologies and practices, version control practices and defect management practices
Sound hands-on knowledge of API testing
Ability to create Test Strategies, Test Plans and Defect Reports of moderate to high complexity
Knowledge of test case design techniques
Understanding of business workflows and products/applications involved
Understanding of documentation repository practices and procedures
Understanding of the underlying technologies and infrastructure used by the applications supported.
Able to identify and balance the needs of multiple stakeholders. Can demonstrate ways to meet the diverse needs of different interest groups.
Strong administrative and organization skills
Excellent interpersonal and communication skills
Strong critical thinking and analytical skills
We may use AI tools to help us through the recruitment process.
Our CommitmentWe are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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