Associé Services Bancaires Personnels Montréal
TD
À Montréal, conseillez les clients sur leurs besoins bancaires et dirigez-les vers les bonnes solutions. Utilisez vos compétences en communication et expérience client.
La TD recherche un Associé, services bancaires personnels pour sa succursale montréalaise. Vous engagerez des conversations sur les opérations courantes, les services numériques, les placements et les solutions bancaires. Vous contribuerez à une expérience client positive en comprenant les besoins et en orientant chaque client vers le membre approprié.
Responsabilités clés:
- Engager des conversations sur les besoins bancaires et les conseils
- Comprendre les besoins et diriger les clients adéquatement
- Présenter les services mobiles, en ligne et guichets automatiques
- Appuyer les opérations de succursale et signaler les exceptions
- Recommander des améliorations aux processus et pratiques
Exigences:
- Diplôme secondaire et/ou une année d’expérience pertinente
- Compléter le cours Fonds d’investissement au Canada dans 90 jours
- Maîtrise de Word, Excel, Outlook, Internet et logiciels de succursale
- Connaissance des solutions bancaires et processus d’information
- Solides communication, organisation, planification et gestion du temps
Apportez votre sens du service, votre jugement et vos compétences bancaires numériques à la clientèle de la TD à Montréal.
#J-18808-LjbffrVacancy posted 5 hours ago
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