Credit Valley Hospital - Full Time Security Team Lead

Overview

Job Skills / Requirements

Site Description: Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.  

Position Details:

Position:  Full-Time Security Team Lead  

Site: Credit Valley Hospital -  2200 Eglinton Avenue West, Mississauga 

Averaging Agreement : Overtime is Averaging Agreement (AA) after 88 hours  

Hours:  Rotating Continental (0600 - 1800 / 1800 - 0600)  

Payrate: $24.91/an hour

Posting Date: September 3rd, 2026

Internal Closing Date : September 11th, 2026

External Closing Date: September 15th, 2026

Job Description

• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Officers have received the mandatory training
• Ensures proper documentation is passed onto the Supervisor/CSM
• Documents and investigates security incidents and complaint
• Communicates any concerns/issues with Supervisor/Client Service Manager
• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward 
• Write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• Work closely with vulnerable populations
• Monitor for and escalate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflict
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Job Requirements:

• Valid Security License for the province of Ontario   
• Valid First Aid & CPR Level C from a WSIB approved provider 
• Covid Vaccine two doses 
• Proof of Immunization Records (MMR, Varicella and TB)
• Must be willing to have a clean-shaven face for the N95 Mask fit testing
• Vulnerable Sector Check 
• Must have minimum 2-3 years of experience in security
• English (oral and written) fluency is a must   
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)   
• • Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position 
  • Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certifications with a 6-month commitment to the position/availability  
• Legally authorized to work in Canada 

Why Choose Paladin?

• Free Uniforms
• Get paid your way with flexible daily pay options

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days