After Hours Healthcare Operations Manager

Lead overnight hospital operations at BCHS across Brantford and Paris, using acute care leadership and complex problem-solving expertise. This role carries full operational accountability during assigned shifts.The Manager, After Hours Operations supports patients, families, physicians, and employees when advanced consultation is required. You will guide patient flow, staffing, risk management, policy interpretation, and critical decisions across both sites. The role suits an autonomous leader focused on operations without direct reports or budgeting responsibilities.Key Responsibilities:
Allocate available beds and resources safely across both hospital sitesSupport staff through complex patient care and operational situationsAssist patients and families with complaints and rights interpretationMaintain shift logs and coordinate administrative follow-upParticipate in quality reviews and improvement initiativesRequirements:
Bachelor’s degree required;
master’s degree preferredGood standing with a relevant professional regulatory bodyBasic Life Support certification requiredAt least three years’ acute care leadership experienceDemonstrated communication, collaboration, and intercultural competenceBring acute care leadership, sound judgment, and collaborative communication to BCHS after-hours operations in Brantford and Paris.
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