AM Dock Supervisor (TEMPORARY)

Job Responsibility:

Mustang Freightways Ltd. is looking for an AM Supervisor , to cover a 12 month leave out of our Calgary terminal . The AM Supervisor is responsible for ensuring smooth and efficient scheduling/delivery functions for the company through maintaining dispatch communication processes, managing and directing dock staff, etc. They will be accountable for managing a communication network to relay messages and information to or from Dock Staff and Drivers.

Other responsibilities also consist of assigning drivers to trucks and providing accurate directions to pickup and delivery facilities. The role includes providing support in a fast paced, high call volume office environment and will assist in completing operational and data entry tasks as necessary in a timely and accurate manner.

About us:

We are a diversified, general freight carrier offering both LTL & TL services in Alberta and British Columbia. At Mustang, our team takes pride in its service-excellence, to meet and exceed our customer expectations

Responsibilities:

• Oversee and direct incoming line haul freight to ensure accuracy, completeness, and condition of shipments
• Inspect quality of incoming line haul
• Load securement-ensuring compliance with loading specifications
• Performance management of the AM Warehouse crew and City P & D drivers, Dispatch and Dispatch support. This includes, coaching, mentoring, corrective action, when required.
• City P & D delivery load planning.
• Supervise and coordinate warehouse employee activities relating to all shipping activities in conjunction with shift lead hand
• Freight management
• Ensure all process and procedures in place are being followed
• Staff scheduling
• Oversee the day-to-day function of the AM shift to ensure productivity, safety and function of the dock are being met.
• Other duties as assigned

Required Qualifications:

• Leadership, Coaching and Mentoring
• Ethics and Integrity
• Customer Focus
• Teamwork
• Communication
• Planning and Organizing
• Time Management
• Adaptability/ Flexibility
• Creative and Innovative Thinking
• Decision Making and Judgement
• Problem Solving
• Accountability and Dependability
• Development and Continual Learning
• Enforcing Laws, Rules and Regulations

Knowledge, Skills, Abilities:

• Strong work ethic and positive team attitude
• Able to deal with people tactfully, diplomatically, and professionally at all times
• Experience leading a team preferred
• Previous experience with dispatch/call center environment an asset
• Experience with Outlook, Excel, Word, AS400
• Able to work well under pressure
• Flexible, able to deal with change
• Strong attention to detail
• Very organized, with excellent multi-tasking and problem-solving skills
• Excellent customer service/communication skills
• High school diploma or GED required

Mustang offers competitive wages, 100% employer paid benefits, and employer paid pension contributions.

Please note: Mustang Freightways conducts pre-employment drug & alcohol testing and fit for work assessments prior to hire.

Mustang Freightways Ltd. is an equal opportunity employer. We are committed to building a culture of inclusivity and accessibility by promoting and encouraging a welcoming, respectful, and diverse workforce.

Job Types: Full-time, Fixed term contractContract length: 12 months

Pay: $65,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• No weekends

Application question(s):

• Are you able to reliably commute to work (must have own vehicle).

Education:

• Secondary School (preferred)

Experience:

• warehouse: 2 years (preferred)
• Forklift: 2 years (required)

Work Location: In person