Indigenous Tenant Support Worker

Date: Jul 3, 2026

Location: Vancouver, BC, CA

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Company: Lookout Housing and Health Society

Employment Status

Full-Time, Permanent

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit

Location

Jim Green Residence, Vancouver

20 minute walk from Waterfront Skytrain Station/Waterfront Canada Line

Days and Hours of work

Monday through Friday

Shift times will be 15:00 – 23:00 Hours

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours

Salary

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

Job Duties

Will participate in tenant intakes, and provide support services and assessments

Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication

Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis

Complete required paperwork and maintain statistical and evaluative data

Assist with volunteers and practicum students on site

Some external work is likely to occur; use of an automobile may, at times, be useful

Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted

Responsible for complying with and contributing to all aspects of health and safety program

This role requires the ability to maintain a clean-shaven area where a respirator seal contacts the face and to successfully complete annual fit testing for a half-mask respirator, in alignment with WorkSafeBC and organizational safety requirements.

Qualifications & Competence

Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience

Familiarity with community resources, particularly addiction, mental health, and harm reduction

Must have current Occupational First Aid Level 1 Certificate

Crisis Intervention Skills Training is an asset

Class 4 driver's License is an asset

Ability to work independently or in a team setting

Strong ability to manage stress and organize workload

Excellent communication, writing, documentation, and organizational skills

Ability to understand and maintain clientele/worker boundaries

Ability to work with disadvantaged and challenging adults in a diverse environment

Quick learner and self-motivated

Strong physical and mental ability to perform work tasks and operate job related equipment

A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use

Criminal Record Clearance for the Vulnerable Sector

Closing Date

Applications will be accepted until Jul 7, 2026 at 5:00pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

c. BCGEU, Shop Steward

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.