Ai Engineer Order Management Agents

Build production AI agents and order management systems at NewAge Products, working remotely first with occasional Canada and United States travel. Turn operational edge cases into monitored automation through hands-on software engineering.As an AI Engineer, you will design, test, and ship custom order management capabilities and internal systems. You will build agents for order exceptions, connect retailers and marketplaces, and work directly with operations teams. The work includes APIs, databases, cloud services, and production evaluation.Key Responsibilities:
Design order intake, validation, routing, allocation, and shipping componentsBuild EDI, API, drop-ship, ERP, warehouse, and carrier integrationsEvaluate agents handling order exceptions and operational edge casesConvert team knowledge into rules, tests, and agent behaviorsImplement monitoring, logging, evaluation, guardrails, and human handoffsRequirements:
Five-plus years professional software engineering experienceTwo-plus years building production AI or LLM systemsStrong Python or TypeScript skills with APIs, databases, and cloudHands-on EDI and retailer or marketplace integration experienceAbility to work independently with messy operational dataApply AI engineering, order management, integration, and evaluation expertise to reliable automation at NewAge Products.
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