Senior GenAI Software Engineer - Contact Center Solutions (AWS, LLMs & Python)
Full-time
Astra North Infoteck Inc.
Senior GenAI Software Engineer – Contact Center Solutions (AWS, LLMs & Python)
Required Skills
• Bachelor’s degree in Computer Science or a relevant field.
• 10+ years of experience building large-scale, multi-tier distributed software systems.
• Hands-on experience with cloud technologies, particularly AWS services.
• Hands-on expertise with:
• Python
• AWS Lambda
• APIs
• LLM Models
• Java
• Experience with DevOps culture, tools, and best practices, including:
• Bitbucket
• Ansible
• Jenkins
• CDD
• Strong communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
• Ability to work and collaborate with cross-functional teams across multiple locations.
• Strong problem-solving and analytical skills with the ability to assess alternatives, risks, and benefits.
• Demonstrates agility in learning and implementing cutting-edge technologies across diverse technology stacks.
• Candidates eligible for Reliability Status Clearance will be preferred.
Role
• Senior Software Engineer – Contact Centre Innovation GenAI.
• Location: Toronto, Canada.
• Hybrid work model.
• Occasional work outside normal business hours as part of a global team.
• Occasional weekend work in support of project delivery and implementations.
Role Overview
• Shape the future of Contact Center technology and drive innovation on a global scale.
• Transform engineering practices and deliver solutions that enhance client experience and operational efficiency.
• Build GenAI solutions across contact centers in Canada, Asia, and the US.
• Build large-scale, complex software systems leveraging cloud and GenAI technologies.
Roles & Responsibilities
• Participate in the design, development, and rollout of foundational cloud capabilities.
• Collaborate with cross-functional teams to implement software delivery, cloud, GenAI, and DevOps processes.
• Create and maintain technical design artifacts, including:
• Application functionality
• Solution designs
• Data models
• Interfaces
• Integrations
• Contribute to and adopt global software engineering reusable best practice processes.
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Senior GenAI Software Engineer - Contact Center Solutions (AWS, LLMs & Python) in Toronto, ON vacancy
- ...Senior GenAI Engineer – AWS | LLMs | Agentic AI | RAG Architectures Toronto, ON – Hybrid (2–3 Days WFO) • Lead and actively contribute to the development of AI products, pilots and solutions, with a focus on clean, maintainable code using Python, React, and AWS tools...Amazon Web ServiceSeniorPython
- ...Python AI/ML Developer – Python, FastAPI, AWS & Generative AI (LLMs) Required Skills & Experience: • 5+ years of professional experience in software development. • Strong proficiency in Python (FastAPI, Flask, asyncio, pandas, etc.). • Hands-on experience...Amazon Web ServicePython
$130k - $180k per year
...three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data... ...includes the Chief Data Office, Chief Software Office, Chief Technology Office,... ...Fitch Group is currently seeking a Senior Software Engineer – Python based out of our Toronto office...Amazon Web ServiceSeniorPythonLong term contractTemporary workWork at officeImmediate start2 days per week3 days per week- ...Job Responsibility: Toronto, Canada Python BCM Industry 24/07/2024 Req. VR-... ...successful delivery of projects. Design software solutions by interacting with portfolio managers,... ...Strong technical skills with AWS technologies such as Lambda, SNS, SQS, S3...Amazon Web ServiceSeniorPythonLong term contractFull time
$180k - $275k per year
...communities. The Role As Principal Software Engineer for a new product within Veeva, you will... ...AI assistance for productivity Drive Solutions: Collaborate with Product Management and... ...development expertise (Production level Python development required) Enterprise SaaS...PythonInternshipWork at officeLocal areaRemote workWork from homeFlexible hours- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role...SeniorFull time
- ...Role: Business Systems Analyst - Contact Center Work Location: Toronto, ON - Hybrid... ...: • Support requirements and solution design across omnichannel contact center... ...Amazon Connect • Exposure to: • GenAI • Conversational AI • Chatbots...Permanent employment
- ...world. We are seeking an experienced Data Engineer with expertise in Dataiku to join our data... ...and Snowflake. Instead of just using LLMs, you will integrate AI tools (OCR, NLP... ...insights. Tune complex SQL queries and Python-based processing jobs to handle petabyte-scale...PythonFull time
- ...AWS Data Engineer – ETL, Python & SQL Toronto, ON Hybrid (2 days per week in-person at Toronto office preferred) Skills: Digital : Amazon Web Service (AWS) Cloud Computing~ Digital : Python for Data Science Digital : Google Data Engineering...Amazon Web ServicePythonContract workWork at officeShift work2 days per week
$123.2k - $173.2k per year
...and technically proficient AI Engineer to join our growing Data & Analytics... ...and machine learning solutions. You will be responsible for defining... ...collaborating with the Data Center of Excellence to deliver high-... ...model architectures (LLMs, SLMs, or traditional ML) and...Amazon Web ServiceSeniorPythonFull timeTemporary workInternshipWork at officeLocal areaRemote work$114.8k - $191.8k per year
...obsession is part of our company DNA. Our Software Development Engineers (SDEs) use technology to solve... ...fundamental changes in the industry. Create solutions to run predictions on distributed... ...youre applying in isnt listed please contact your Recruiting Partner. The...Amazon Web ServiceFull timeInternship$131k - $181k per year
...Summary Equinix's Digital Innovation Office is seeking a Senior Software Engineer - Marketing to support key Marketing Technology transformation... ..., consent and privacy architecture (Salesforce Privacy Center, AEM, GDPR consent withdrawal), Data Cloud, MCAE-to-Marketing...SeniorFull timeWork at office- ...products — and AI is at the heart of it. We're looking for a Senior Software Engineer who doesn't just implement but helps shape how they should work... ...systems using cloud technologies such as Databricks, AWS, Azure, GCP, and similar platforms. Evidence-based design....Amazon Web ServiceSeniorPythonWorldwideFlexible hours
$156k - $188k per year
..., modern platform that powers software, APIs, payments, and patient experiences... ...'ll one of NexHealth's first engineers based in Canada — setting the... ...the Kubernetes ecosystem, AWS, and PostgreSQL. ~ Knowledge... ...before diving into solutions. We constantly ask “why” to validate...Amazon Web ServiceSeniorLive InRemote workFlexible hours- ...Cloud Data Solution Architect – AWS, Azure, GenAI & Microsoft Fabric Location: Toronto, ON Work Model: Hybrid (2 days per week in-person... ...Collaborate with business stakeholders, enterprise architects, engineering teams, and executive leadership to define transformation...Amazon Web ServiceWork at office2 days per week
- ...delivering state-of-the-art AI products and solutions to a diverse range of industries.... ...a full-time, high-impact position for a Senior Data Engineer with expertise in Databricks , dbt ,... ...Sciences Cloud, integrated with an underlying AWS S3 cloud environment and Databricks data...Amazon Web ServiceSeniorPythonFull timeContract workRemote workWorldwideFlexible hoursShift work
- ...Role: Bilingual French Software Functional Tester – Contact Center Applications Location: Toronto, Canada Desired Experience: 4–6 Years Role Overview • Validate and ensure the quality of contact center applications through functional testing....Permanent employment
- ...About Apertera Apertera is leading the evolution of language solutions for high-stakes content. We partner with enterprises as an... ...Job Summary We are seeking a talented and motivated Senior Software Engineer to contribute to the development and evolution of our SaaS platform...Amazon Web ServiceSeniorPythonFull timeWork at officeRemote work
$160k - $200k per year
...between product, design, and engineering are giving way to smaller, faster... ...the problem, shaping the solution, thinking through design and user... ...React, Express, PostgreSQL, and AWS, but we're far more interested... ...experiences, build scalable software, and measure business impact....Amazon Web ServiceSeniorPythonLong term contractPermanent employmentFull timeInternship- ...Job Title: Senior Software Engineer Job Type: Contract Location: Remote Job Summary: In this role, you'll apply your expertise... ...debugging complex software issues and delivering maintainable solutions. Strong background in feature development and codebase...SeniorPythonRemote jobContract work
- ...specific team. This is a requirement for this role. Job title: Senior Software Engineer What your day-to-day will look like: · Identify,... ...pipeline · Linux and IP networking knowledge · Experience with AWS/ Azure cloud services or equivalent · Experience with SAML,...Amazon Web ServiceSeniorPythonLong term contractFull timeWork at officeRemote work
- ...is leading the evolution of language solutions for high-stakes content. We partner with... ...the Role We are looking for a Senior Generative AI Engineer to develop our next-generation intelligent... ...service engine, using Generative AI (GenAI) and Large Language Model (LLM) technologies...Amazon Web ServiceSeniorPythonFull timeShift work
- ...Reap Card —a modern, stablecoin-enabled Visa commercial card solution that unlocks flexible spend controls, global acceptance, and... ...-friendly financial tools. About the Role As a Senior Software Engineer in the Card Engineering team , you’ll help build the foundation...Amazon Web ServiceSeniorWorldwideTrial periodFlexible hours
$121k - $159k per year
...revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design... ...data. We are looking for a Staff Software Engineer with deep experience designing and scaling... ...intensive and event-driven applications using Python, Typescript, C#, and AWS-native services...Amazon Web ServiceSeniorPythonLong term contractFull timeManual laborLocal areaRemote workWorldwide$136k - $170k per year
...opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are... ...high-impact projects and innovate new solutions to deliver the best user experience... ...industry experience. ~ Experience with Python and Go. ~ Experience with cloud platforms...Amazon Web ServiceSeniorPythonHourly payWork at officeFlexible hours3 days per week- ...Contact Center Solution Architect – IVR | Salesforce Service Cloud Voice | Amazon Connect | MuleSoft | CTI Skills and Responsibilities... ...operation • Prompts • Amazon Lex integration • AWS Lambda integration • Contact Trace Records • Call recording...Amazon Web Service
- ...Senior AI Developer – Python, AWS Services, SQL, ML Role AI Developer – Corporate IT AI Team Required Skills • Strong Python coding... ...• Demonstrated expertise in: • Generative AI (GenAI) – Must Have • Agentic AI – Must Have • Machine...Amazon Web ServiceSeniorPython
- ...Senior Java Backend Developer – Node.js, AWS Cloud & GenAI Location: Toronto, ON Work Model: Hybrid (2 days per week in-person at Toronto office... ...modern JavaScript/TypeScript for the frontend. Lead solution design, own end-to-end delivery, mentor team...Amazon Web ServiceSeniorPythonWork at office2 days per week
$90k - $140k per year
...by an incredible array of products and solutions with unlimited career potential. Microchips... ...Job Description: Microchips FPGA software engineering team is at the forefront of developing... ...with scripting languages such as Python Bash or TCL. Comfortable working on...SeniorPythonFull timeManual laborWork at office$120k - $135k per year
...General Information: Job Title: Senior Industrial Engineer (Solution Design) Location: Toronto, ON (Onsite/Hybrid) Job Type: Full-Time Hiring... ...approaches ~ Exposure to analytical tools (SQL, Python, neo4j) is preferred ~ Experience in consulting, solution...SeniorPythonLong term contractFull timeInternshipWork at officeImmediate startRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior GenAI Software Engineer - Contact Center Solutions (AWS, LLMs & Python). Be the first to apply!
Related searches
- développeur logiciel Toronto, ON
- junior software developer Toronto, ON
- new graduate software developer Toronto, ON
- software developer entry level Toronto, ON
- software engineer co-op Toronto, ON
- software developer co-op Toronto, ON
- software engineer - ai machine learning Toronto, ON
- software engineer salary in canada Toronto, ON
- software engineer devops Toronto, ON
- linux software engineer Toronto, ON