family service worker

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Child welfare
• Education or training
• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Programs dealing with Autism Spectrum Disorder
• Programs dealing with Fetal Alcohol Spectrum Disorder (FASD)

Work setting

• Community agency
• Social and family service agency

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Perform administrative tasks
• Implement life skills workshops
• Assess client's relevant skill strengths and development needs
• Develop, co-ordinate and implement the delivery of specific services within the community
• Supervise children's visits with parents to ensure their safety
• Liaise with other social services agencies and health care providers involved with clients
• Develop service intervention logic models and outcome measures
• Maintain program statistics for purposes of evaluation and research
• Accompany clients to appointments and social outings
• Serve as a member of an interdisciplinary team of professionals working with a client group
• Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
• Plan programs of assistance for clients
• Leading/instructing groups
• Interview client individually, in families, or in groups, to assess their situation and problems to determine the types of services required
• Develop prevention and intervention programs to meet community needs

Supervision

• Working groups

Credentials

Certificates, licences, memberships, and courses 

• Cultural Awareness Training
• First Aid Certificate

Experience and specialization

Target audience

• Culturally diverse groups
• Families

Computer and technology knowledge

• MS Office

Functional expertise

• Regulation or legislation policy interpretation and implementation

Area of work experience

• Community service organization
• Health

Social work specialization

• Socio-economic needs or conditions
• Education and training
• Community development

Additional information

Security and safety

• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own vehicle
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized
• Dependability
• Reliability

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gasoline paid
• Group insurance benefits
• Life insurance
• Mileage paid
• Pension plan

Long term benefits

• Maternity and parental benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Variable or compressed work week
• Wellness program