Airport Ground Handling Operations Director

Lead airport ground handling, safety, and passenger services as Operations Director at Montréal–Trudeau International Airport in Montréal. Oversee major station operations.

Samsic Assistance Canada Inc. seeks an Operations Director for its Montreal Station. The role leads ramp operations, baggage handling, passenger services, flight coordination, and contracted ground handling while overseeing more than 600 employees and approximately 16,000 annual flights. It reports directly to the Chief QSS and Operations.

Key Responsibilities:

• Oversee all Montreal station ground handling activities
• Maintain safe, secure, reliable operational service
• Establish staffing, resources, and contingency priorities
• Monitor KPIs and implement corrective measures
• Lead managers, supervisors, and frontline employees

Requirements:

• Seven to ten years operations management experience
• Experience managing large 24/7 operational teams
• University degree in operations, business, aviation, or related field
• Full professional fluency in English and French
• Experience with safety, security, and compliance programs

Bring airport operations leadership, safety oversight, and performance management expertise to Samsic Assistance Canada’s Montreal Station.

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