Customer Engagement Specialist at easyhome

Drive customer satisfaction as a Customer Engagement Specialist at easyhome, part of goeasy. Your role will focus on building relationships and presenting financial solutions that cater to clients' needs. This position emphasizes customer interaction and account management within Canada’s largest lease-to-own business. You’ll work closely with clients, providing support and solutions for their home goods needs while managing accounts to ensure financial well-being. Your experience will be crucial in enhancing customer trust and retention, showcasing your commitment to their success. Key Responsibilities:

• Engage customers through face-to-face and digital channels
• Interview clients to determine their financial and leasing needs
• Manage accounts, including payment processing and collections
• Maintain showroom standards and support merchandise setup
• Conduct out-of-store duties as required

Requirements:

• Strong communication and people skills
• Sales experience or background in a customer-facing role
• Detail-oriented with the ability to multitask
• Flexible availability for store hours
• Legally eligible to work in Canada

Utilize your customer-focused approach to foster success and empower Canadians through easyhome's offerings. #J-18808-Ljbffr