Automotive Dealership Service Manager

Lead automotive service operations at UpAuto Group, using dealership leadership and financial oversight to guide an on-site service department. Drive customer satisfaction while managing daily fixed operations.This full-time, permanent Service Manager role leads a busy dealership service department. You will manage service advisors, technicians, apprentices, and support staff while overseeing budgets, performance metrics, workflow, and compliance. The position requires dealership service experience, business acumen, and strong communication.Key Responsibilities:
Plan, direct, and evaluate daily service department operationsHire, train, coach, and motivate department personnelManage budgets, financial statements, reports, and revenue forecastsMonitor repair order, labor rate, efficiency, and parts metricsResolve complaints and maintain strong customer satisfaction scoresRequirements:
Automotive dealership service experience with management experience preferredValid provincial driver's licence and clean driving recordUnderstanding of fixed operations accounting and gross profit structuresProficiency with PBS and automotive repair softwareHigh school diploma;
automotive management education preferredBring dealership leadership, operational analysis, and customer service expertise to UpAuto Group's automotive service department.
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